Forum Discussion
Agilex 5 premium board - es version - boots with gibberish prompts
- 2 months ago
Hello tehjingy,
Apologizing for the late update.
The issue was resolved. The root-cause found was the FTDI driver on my host machine.
Although the driver was the latest version, I needed to re-install it. This resolved the issue.
Best regards,
ESjar1
Hello Fawaz,
Thank you for taking care.
My answers below, in a Question-And-Answer manner:
Q: Does the terminal show the same behavior every time you run? Like clean text outputs then garbled?
A: Yes
Q: Your exact PuTTY serial settings: baud rate, data bits, stop bits, parity, and especially flow control ( a snapshot would be good to have).
A: Attached (20260428124741agilex5premium_es_putty_config.jpg)
Q: Which COM port you're connected to and how many show up in Device Manager when the board is plugged in.
A: When the board is plugged in, I see only one com port, (as opposed to your expectation above of having 2), COM10. It vanishes when I unplug the board.
For mutual convenience, attached is a screenshot (20260428125702agilex5premium_es_com_port.jpg)
Q: How many gibberish transitions you see? is it one clean-to-garbled switch, or does it happen more than once across the boot sequence?
A: As far as I inspected the prompts, it is one clean-to-garbled switch
Q: Another suggestion worth trying: If you can catch the U-Boot prompt (spam a key during SPL to interrupt autoboot), run printenv baudrate and printenv bootargs and send the output; that would tell us about what the later stages are expecting.
A: I tried spamming a key during the SPL prompts, but failed to stopped the transition to gibberish prompts.
Hi
I’d appreciate it if you could confirm whether the issue is still present any further clarification still needed for this issue?
Regards
tehjingy
- EShar12 months ago
New Contributor
Hello tehjingy,
Apologizing for the late update.
The issue was resolved. The root-cause found was the FTDI driver on my host machine.
Although the driver was the latest version, I needed to re-install it. This resolved the issue.
Best regards,
ESjar1
- SueC_Altera2 months ago
Contributor
Thanks for letting us know what the solution was. I'm glad you solved it!
Sue