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Vandana_GS's avatar
Vandana_GS
Icon for New Contributor rankNew Contributor
1 year ago
Solved

Unable to run Embedded Command Shell v19.3

Hi,

I have installed Quartus Prime software v24.1. I need to run embedded command shell in the Intel SoC Embedded Design Suite(EDS) Professional Edition version 19.3. After installation of the both softwares . I am unable to execute the embedded command shell.bat file.

Is this due to version change in two installed softwares?

The following image shows the error message appearing in the windows command prompt.

Thank you

4 Replies

  • Jeet14's avatar
    Jeet14
    Icon for Frequent Contributor rankFrequent Contributor
    1 year ago

    Hi,


    We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.

    Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.

    We appreciate your patience and understanding, and we are committed to providing you with the best support possible.

    Thank you for your understanding.


  • Jeet14's avatar
    Jeet14
    Icon for Frequent Contributor rankFrequent Contributor
    1 year ago

    Hi,


    The last SoCEDS embedded command shell is only available with the quartus v2020.1.

    https://www.rocketboards.org/foswiki/Documentation/SoCEDS


    SoCEDS is EoL-ed from Intel-Altera in 2020. So there will be very less or no support from the us. Please refer the updated HWLIB Github-https://www.rocketboards.org/foswiki/Documentation/HWLib


    If you are using the Quartus v24.1, then you need to have separate ARM DS tool and it doesn't need soceds embedded command shell to run.


    Regards

    Tiwari




  • Jeet14's avatar
    Jeet14
    Icon for Frequent Contributor rankFrequent Contributor
    1 year ago

    Hi,


    As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    Regards

    Tiwari


  • Vandana_GS's avatar
    Vandana_GS
    Icon for New Contributor rankNew Contributor
    1 year ago

    Hi,

    Thank you for the reply. The above reply solved our issue.