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Rainwang's avatar
Rainwang
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2 years ago

quartus 23.4 platform designer always failed to open.

Tool version: Quartus prime pro 23.4, OS: Windows 10 22H2.

every time when i try to open the platform designer, it always fail several times.

9 Replies

  • sstrell's avatar
    sstrell
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    I'd try an uninstall and reinstall of Quartus. Could be a bad installation.

    • Rainwang's avatar
      Rainwang
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      do you mean i need to try to un-install the quartus then re-install it?

    • Rainwang's avatar
      Rainwang
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      my first installation is from the individual files and the 2nd I changed it to the multiple download, it seems the issue is still there......

      There is a probability of failure every time when the platform designer is opened.

    • Rainwang's avatar
      Rainwang
      Icon for Contributor rankContributor

      my first installation is from the individual files and the 2nd I changed it to the multiple download, it seems the issue is still there......

      there is always a failure probability when the platform designer is opened.

  • ShengN_altera's avatar
    ShengN_altera
    Icon for Super Contributor rankSuper Contributor

    Hi,

    Done tested on my platform without any problem check attached screenshot. Do you have any firewall, anti-virus or private wifi on?

  • ShengN_altera's avatar
    ShengN_altera
    Icon for Super Contributor rankSuper Contributor

    Hi,


    Any further update or concern? Does the problem being resolved by turning off firewall, anti-virus or private wifi if any?


    Thanks,

    Best Regards,

    Sheng


  • hi, sheng,

    No more update for this because i can't turn off the firewall. and pls close this case i will workaroud the issue by openning the platform designer several times when i use it.

    thanks.