Free Licence for Max+PlusII

Hello to all,

the ALTERA Support request to ask my question here in this forum, so I am here ;-)

I tried to request a legacy Licence file form my old Max+PlusII (baseline 10.2) SW.
I got the login, the page, but when I have to add my machine ID (which is based om the MAC address, for example) it always answers with invalid ID.