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eeleigh's avatar
eeleigh
Icon for New Contributor rankNew Contributor
2 months ago

New Quartus/Questa license Questa Issue

I received a fulfillment message to generate a new license and the dates are all correct, however Questa FPGA 25.1 does not work. In looking at the new license, I see the Questa version is 2024.8, could this be the issue? Note, the SALT path is set to the correct license file. Support said since I am non-commercial (ASAP partner), I have to post here. This is holding up a project. Below are the license entries.

# Questa*-FPGA Edition (License: SW-QUESTA-PLUS), 1 Seat(s)

# - Maintenance Expiration of 2024.08

- License Expires 30-Jun-2027

# FEATURE START

# The following is the license file for Questa*-FPGA Edition - Questa Plus

# Number of seat licenses is 1

# License Expires 30-Jun-2027

DAEMON mgcld path_to_mgcld

INCREMENT intelqsim mgcld 2027.01 30-jun-2027 uncounted \

6FACEB5E7A42A2D9DA1C VENDOR_STRING=D20DAB7F HOSTID=080027cbc9ae \

ISSUER=Altera SN=2109769017 SIGN2="1392 510D 3792 D6DE 281C 2CF3 88E7 \

20EC A2EE 106B D91A 534D C105 ECD1 CA52 08D5 170B FF42 6DED 5B95 F933 \

8F24 2872 08A5 FEB3 7ECC 2E3E 81ED 00F5 260B"

# FEATURE END

9 Replies

  • Hi eeleigh,

     

    Could you try using Questa®-Altera® FPGA Edition 2024.1? Since your license has a maintenance expiration of 2024.08, it will only support versions released before that date.
     

    Please let us know if the error persists after trying version 2024.1.

    Regards, 
    ZiYingE_Altera

    • eeleigh's avatar
      eeleigh
      Icon for New Contributor rankNew Contributor

      I already know 24.1 works, if you read my post, I suggest this is the issue. What I need is to be able to generate a correct license that supports the current version through my current license period, up to 2026.x. I used to be able to email the license people to fix errors promptly. This is likely going to turn my client away from using Altera.

      • ZiYingE_Altera's avatar
        ZiYingE_Altera
        Icon for Contributor rankContributor

        Hi eeleigh,
         

        To help us check this further, could you please provide the following information? 

        • Name:
        • Email:
        • Company Name:
        • Company Address:
        • NIC/Host ID:
        • License Type: (Node-locked or Floating)
        • If Floating, Number of Seats:
        • License Purchased:
        • The licensing person you contacted with previously: 
           

        You may send it to me via private message rather than posting it publicly on the forum.

        Thank you. 

        Regards, 
        ZiYingE_Altera

  • eeleigh's avatar
    eeleigh
    Icon for New Contributor rankNew Contributor
    • Name: Leigh Pringle
    • Email: [email protected]
    • Company Name: Pringle Electronics Group
    • Company Address: 16621 Madrone Ct. S., Pioneer, CA 95666
    • NIC/Host ID: Primary: 

      000EC68F957E

    • Companion #1: 

      84A9386F026F

    • License Type: (Node-locked or Floating) Node Locked
    • If Floating, Number of Seats:
    • License Purchased: Software for IPA Partner - Quartus Pro & standard, Questa, Intel FPGA AI Suite, NIOS-V, 1 Seat(s)
    • The licensing person you contacted with previously: Daisuke Yoshida (ASAP program manager)

    For your convenience, I have included last year's working license below: (note, the companion id is now primary and the new companion is different as I upgraded computers)

     

    Intel Corporation Software and/or Intellectual Property License File

    # Issued 13 June 2025

    # Upgrade to these products will no longer be available after the Maintenance Expiration

    # date unless licenses are renewed.

    # Fixed Node License

    # Primary Machine Name-080027cbc9ae

    # Primary Machine ID-NIC ID 080027CBC9AE

    # Companion ID-NIC ID 000EC68F957E

    # Companion ID 2-N/A

    # Product License Summary:

    # 3 Questa*- FPGA Starter Edition (License: SW-QUESTA), 1 Seat(s)

    # - Maintenance Expiration of 2026.06

    # - License Expires 13-Jun-2026

    # Software for IPA Partner - Quartus Pro & standard, Questa, Intel FPGA AI Suite, NIOS-V, 1 Seat(s)

    # - Maintenance Expiration of 2025.09

    # DSP Embedded FPGA IP Bundle - Partner including DSP Builder, 1 Seat(s)

    # - Maintenance Expiration of 2025.09

    # Questa*-Intel® FPGA Edition (License: SW-QUESTA-PLUS), 1 Seat(s)

    # - Maintenance Expiration of 2024.08

    # - License Expires 13-Jun-2026

    # 32 Discontinued – Quartus® II Software (License: SW-QUARTUS-WE-FIX), 1 Seat(s)

    # - Maintenance Expiration of 2022.12

    ################################################################################

    # FEATURE START

    # The following is a license file for the DSP Builder tool.

    # Number of seat licenses is 1

    # No license expiration date

    FEATURE C4D5_512A alterad 2025.09 permanent uncounted 59C2BA2E72B0 \

    VENDOR_STRING=7fkcz2dzAE7VAszbjLTzXH HOSTID="080027cbc9ae \

    000ec68f957e" TS_OK SIGN="0069 BACA 50AD 1CDC CE35 B0BB 5E0A \

    BA13 5B2A AD55 31B4 21FB D42A AAE4 CB4F 187A 72BD C6A2 7069 \

    1A50 6801 1675 2062 D13B 13D5 2FD3 3A83 7853 C538 FE45"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # Number of seat licenses is 1

    # No license expiration date

    FEATURE 6AF8_018B alterad 2025.09 permanent uncounted E2DE3AFA0F36 \

    VENDOR_STRING=71kC3v5MjLCp4WFGu6RraL HOSTID="080027cbc9ae \

    000ec68f957e" TS_OK SIGN="1B68 494D 629A 6CE8 1CCC 182F 98EF \

    3634 0528 D874 9C12 1069 F4FE 1AB7 0FAE 009F B803 326E EBE0 \

    E5A4 589C 250C B21F 691A 05FD 88FE FE14 9AD4 B1F3 3FAE"

    FEATURE 6AF7_018B alterad 2025.09 permanent uncounted D71AE4C49491 \

    VENDOR_STRING="iiiiiiiihdLkhIIIIIIIIUPDuiaaaaaaaa11X38DDDDDDDDpjz5cddddddddtmGzGJJJJJJJJbqIh0uuuuuuuugYYWiVVVVVVVVbp0FVHHHHHHHHBUEakffffffffD2FFRkkkkkkkkWL$84" \

    HOSTID="080027cbc9ae 000ec68f957e" TS_OK SIGN="0F5A 5595 1521 \

    26B8 5922 AC85 A305 5FFA 0628 1665 D2ED A54F DD75 BEA2 911A \

    04E2 1EF8 3DB3 F0E2 7657 F34D 37FB 1BD1 B4AC 9CE0 07A2 1DE7 \

    0A68 0DDD A39D"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is a license file for the DSP and Embedded FPGA IP Bundle containing

    # IP-CIC,IP-VITERBI/HS,IP-VITERBI/SS,IP-NIOS,IP-UART-16550,IP-RSCODECII,IP-TURBO,IP-RSCODEC-HS,IP-BCH,IP-LDPC,IP-TURBOV

    # Number of seat licenses is 1

    # No license expiration date

    PACKAGE ip_dspemb alterad COMPONENTS="6AF7_D036 6AF7_018C 6AF7_00FD \

    6AF7_00BB 6AF7_00FE 6AF7_00A2 6AF7_00FC 6AF7_00E5 6AF7_00C2 \

    6AF7_00FA 6AF7_013D 6AF7_010C 6AF7_0037 6AF7_0057 6AF7_0038 \

    6AF7_0057 6AF7_0171" OPTIONS=SUITE SIGN="0782 1B6B E9DB D6CA \

    CB8D 7F7F A676 3480 FF54 8045 1582 3F99 F761 032C 3295 1203 \

    7C86 625D 7223 5096 3D34 838A 111C 406E 59EE 0946 3A2B E48F \

    0EF5 0DBA"

    FEATURE ip_dspemb alterad 2025.09 permanent uncounted C54A67FCCBC6 \

    VENDOR_STRING="iiiiiiiihdLkhIIIIIIIIUPDuiaaaaaaaa11X38DDDDDDDDpjz5cddddddddtmGzGJJJJJJJJbqIh0uuuuuuuugYYWiVVVVVVVVbp0FVHHHHHHHHBUEakffffffffD2FFRkkkkkkkkWL$84" \

    HOSTID="080027cbc9ae 000ec68f957e" TS_OK SIGN="06F1 6377 5213 \

    3E2E A556 9E4B 8CC7 F0DA 135B D067 D9E2 5757 36D7 3E25 E440 \

    14DB A6F8 A74D 91B0 492F 12E3 8A20 611C 40FD 07D9 FED6 8F9D \

    81C9 E877 9090"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is the license file for Nios® V/g General Purpose Processor Intel®

    # FPGA IP

    # Number of seat licenses is 1

    # No license expiration date

    FEATURE 6AF8_018C alterad 2025.09 permanent uncounted 413E18149E7C \

    VENDOR_STRING=abpO1kUDcsX9yZLB2S9DRO HOSTID="080027cbc9ae \

    000ec68f957e" TS_OK SIGN="1104 3DB6 AF02 54EB 425A 0640 7B90 \

    6037 F0A6 5A45 DF86 51D6 EF48 53BC 5F3A 1D21 03DD 2FCF A8B3 \

    4A92 5469 82A6 EA93 1D8F 00FD 351D 99BF A607 CECF A62D"

    FEATURE 6AF7_018C alterad 2025.09 permanent uncounted C301F38732AF \

    VENDOR_STRING="iiiiiiiihdLkhIIIIIIIIUPDuiaaaaaaaa11X38DDDDDDDDpjz5cddddddddtmGzGJJJJJJJJbqIh0uuuuuuuugYYWiVVVVVVVVbp0FVHHHHHHHHBUEakffffffffD2FFRkkkkkkkkWL$84" \

    HOSTID="080027cbc9ae 000ec68f957e" TS_OK SIGN="0EED 8C49 23DD \

    94A2 A3FE 6F87 2D54 7C02 2050 CE2D 4F48 38D3 A150 F04B FE89 \

    0618 B668 EE3F 7023 423E 3E60 2C4F 769E E9B2 34A1 3528 FB12 \

    1B22 9DE9 0F4D"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is a license file for Nios® V/m Microcontroller Intel® FPGA IP

    # Number of seat licenses is 1

    # No license expiration date

    FEATURE 6AF8_D036 alterad 2025.09 permanent uncounted 8FC83D6F65B3 \

    VENDOR_STRING=2ljMZpIlaiIUTdWyXieG5l HOSTID="080027cbc9ae \

    000ec68f957e" TS_OK SIGN="1930 FBC3 5EA2 498A F617 2713 838B \

    0D33 F8E8 71BE 7F2E 0F37 AD77 7728 7166 0827 8E82 0383 10DC \

    2A23 9338 A4A4 D6FE D012 AF51 B84A 0A68 8251 F17B 760A"

    FEATURE 6AF7_D036 alterad 2025.09 permanent uncounted E40CABEA8B0C \

    VENDOR_STRING="iiiiiiiihdLkhIIIIIIIIUPDuiaaaaaaaa11X38DDDDDDDDpjz5cddddddddtmGzGJJJJJJJJbqIh0uuuuuuuugYYWiVVVVVVVVbp0FVHHHHHHHHBUEakffffffffD2FFRkkkkkkkkWL$84" \

    HOSTID="080027cbc9ae 000ec68f957e" TS_OK SIGN="1D71 9C11 5630 \

    2372 E149 5D03 6E14 D101 3EB6 2D73 7C63 318F 0E10 3259 60AF \

    0550 D256 DFAB 205F AE8F C425 3353 F789 002F 9252 943F 391D \

    5518 E3E4 D875"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # This is license file for ModelSim Web Edition

    # Number of seat licenses is 1

    # License Expires 13-Jun-2026

    300 Your contract does not allow this feature.

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is a license file for the Intel Design Security feature for the Quartus

    # II Software.

    FEATURE quartus_nonvolatile_encryption alterad 2022.12 permanent \

    uncounted 8CE61E791F45 HOSTID="080027cbc9ae 000ec68f957e" \

    TS_OK SIGN="058E CC5A 37EF EA2F 2F5F 5383 4343 028C 66D4 0D36 \

    82DE 206D D5DE 300B 01F7 04DE F191 88B7 36A9 DB26 2858 589C \

    2697 B2BD A5B8 5CFA 2606 2BAD 8078 7905"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is a license file for the Package part number for Quartus SE and Quartus

    # PE

    # Number of seat licenses is 1

    # No license expiration date

    PACKAGE sw_pe alterad COMPONENTS="quartus_nonvolatile_encryption \

    quartus_pro quartus" OPTIONS=SUITE SIGN="1255 1D06 FE67 D5A5 \

    7DA0 B8D0 ED75 65F6 9D16 9CD7 3AAC 895F 04D5 954E 2147 1570 \

    4E5B 2E36 13AB 8E7B 55C9 A3FC FCAB 6E9F 0BA0 59A5 CAFB 108D \

    1CDE A6D3"

    INCREMENT sw_pe alterad 2025.09 permanent uncounted 20800AF8885D \

    HOSTID="080027cbc9ae 000ec68f957e" TS_OK SIGN="16E5 CA12 8051 \

    232B 99C3 78AF C8DC 3573 81C2 5401 3E6A E244 0207 03DC 6FF5 \

    02D0 4994 D481 FCF3 E4BF 3F0F 8A10 7EBB 2CFE 4A73 C7FB 8512 \

    5F20 461D D55A"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is a license file for the Quartus II Web Edition

    # Number of seat licenses is 1

    # No license expiration date

    FEATURE maxplus2 alterad 2022.12 permanent uncounted F1226A5EAD3B \

    HOSTID="080027cbc9ae 000ec68f957e" SIGN="1840 A64A FE1E D55D \

    C9EB 0972 6BC0 3E34 F609 6AB4 5360 0917 CE0F 7772 BC24 1707 \

    97E6 6F7F 6ECC EADB 4D52 AE62 CDB6 700C A740 0CB2 64DF D011 \

    E349 36A5"

    FEATURE quartus_lite alterad 2022.12 permanent uncounted 8B01858D011B \

    HOSTID="080027cbc9ae 000ec68f957e" TS_OK SIGN="05F5 D118 6661 \

    61A4 DF7F 86A5 04F0 0158 E831 6D37 8452 47CD D7CA A6E1 7F46 \

    0672 7605 0FB2 96B5 AC12 372D 746A 8116 E6E9 D87F 7A24 539F \

    645A 11F4 8D3F"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is a license file for the ModelSim

    # Number of seat licenses is 1

    # License Expires 13-Jun-2026

    DAEMON mgcld path_to_mgcld

    INCREMENT alteramtivsim mgcld 2025.06 13-jun-2026 uncounted \

    1F8A2A9D2A0E4FC45014 VENDOR_STRING=6224EE40 HOSTID=080027cbc9ae \

    ISSUER=Intel SN=298050154 SIGN2="1C24 3641 323F AAEB B48C 34B8 6BC6 \

    8185 0583 BFFB 2D00 FF37 D06C 9F75 3998 0830 AAC2 B970 38F2 C1A4 FD2D \

    E8CD 2FFF DBC2 C772 1848 DE49 AE7A 9870 7169"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is the license file for Questa*-Intel FPGA Edition - Questa Plus

    # Number of seat licenses is 1

    # License Expires 13-Jun-2026

    DAEMON mgcld path_to_mgcld

    INCREMENT intelqsim mgcld 2026.06 13-jun-2026 uncounted \

    0F3AFABD97CC884C1EDD VENDOR_STRING=158AFA9B HOSTID=080027cbc9ae \

    ISSUER=Intel SN=198049210 SIGN2="0EFA DACE F3FF F735 C123 2039 A3CC \

    0979 D6A0 76EA 0E16 72A4 B550 AECA CAE0 0EF2 0AA7 3B02 ACB0 EB7E DC25 \

    6ED5 7C9E 7325 48A8 462F 7E8C C045 A726 9E82"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # The following is the license file for Questa*-Intel FPGA Edition - Questa Plus

    # Number of seat licenses is 1

    # License Expires 13-Jun-2026

    DAEMON mgcld path_to_mgcld

    INCREMENT intelqsim mgcld 2026.06 13-jun-2026 uncounted \

    0F3AFABD97CB884C1DDD VENDOR_STRING=158AFA9B HOSTID=080027cbc9ae \

    ISSUER=Intel SN=198049211 SIGN2="1237 9CF3 C8A3 92A1 F3ED 6D85 AD71 \

    37EF 5207 BF93 3F3D 51BD 7C6B B442 0A29 198E 0C09 F2DB 6519 3BE6 3E0E \

    3C46 3FF9 033C E333 4084 DF1E D725 A594 A585"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # This is license file for Questasim*-Intel FPGA Starter Edition

    # Number of seat licenses is 1

    # License Expires 13-Jun-2026

    DAEMON mgcld path_to_mgcld

    INCREMENT intelqsimstarter mgcld 2026.06 13-jun-2026 uncounted \

    1FAA0A5D1CDFF80F07EE VENDOR_STRING=1D07A602 HOSTID=080027cbc9ae \

    ISSUER=Intel SN=198049212 SIGN2="138F 7991 1304 2A1F B1DF 0BA3 3418 \

    E8A7 364C 49DE 86AB 33D8 3C44 21E8 487A 1070 5FEB 0CE2 14A1 31E4 9565 \

    12B2 524D 6950 DEFA A53F C86B A961 3A33 59C7"

    # FEATURE END

    ################################################################################

    # FEATURE START

    # This is license file for Questasim*-Intel FPGA Starter Edition

    # Number of seat licenses is 1

    # License Expires 13-Jun-2026

    DAEMON mgcld path_to_mgcld

    INCREMENT intelqsimstarter mgcld 2026.06 13-jun-2026 uncounted \

    1F9A0A5D1CDFF80F06EE VENDOR_STRING=1D07A602 HOSTID=080027cbc9ae \

    ISSUER=Intel SN=198049213 SIGN2="0393 DB02 413C 6C42 863D EF2C A3DB \

    2E46 7CFF 519E 3E6A FD79 EC7D C23E EB0E 1FD3 9B0C 2648 4851 CB21 145E \

    C368 EA6C 79C3 DE27 C77B FF9E 3DA5 F32A 09CD"

    # FEATURE END

    ################################################################################

    # End of Intel Corporation Software and/or Intellectual Property License File. Issued 06/13/2025

     

    • ZiYingE_Altera's avatar
      ZiYingE_Altera
      Icon for Contributor rankContributor

      Hi eeleigh 
       

      Thank you for the details. 

      In your post, you mentioned previously:

      "Support said since I am non-commercial (ASAP partner), I have to post here."

      and

      "I used to be able to email the license people to fix errors promptly."

      May I check whether the "Support" team and the "license people" you referred to are the same people, Daisuke Yoshida or are they different?
      Thank you. 
       

      Regards, 
      ZiYingE_Altera

    • ZiYingE_Altera's avatar
      ZiYingE_Altera
      Icon for Contributor rankContributor

      Hi eeleigh 
       

      We apologize for the inconvenience caused. As this appears to be a license generation issue, we are currently working with our internal licensing team to regenerate the license file with the correct maintenance expiration date. 
      We will provide an update as soon as we receive further information.

      Regards,
      ZiYingE_Altera

  • eeleigh's avatar
    eeleigh
    Icon for New Contributor rankNew Contributor

    That isn't a short answer, I have been an Altera Design partner for about 16 years, through the original Altera, partner program managed by Mike Sharpless (no longer with the company) and Chris Gourier (no long with the company) and Daisuke, now the manager of the new ASAP consultants program which I am a part of. Back then I had the emails for the people who actually generated the licenses, non of them are with the company anymore. I could simply email them back then and get a new license and one of the managers would ok it. Then, when Intel purchased Altera, the consultants program was merged into the Intel partner program, but still then, I could email someone, and it was Chris and Daisuke who approved them. Now, in the last year or so since Altera has spun back off to a separate company again, Daisuke and his boss Mark Moran put together the new ASAP consultants program, again I am a member and the annual full licenses are part of the membership benefit. This is the first renewal I have needed since this new structuring. Daisuke can answer any questions about the program and my eligibility. Unfortunately with the delay you have caused, Altera may be losing a million dollar a year customer, they have asked me to contact AMD and Microchip on Monday to begin discussions.

  • Hi eeleigh,

     

    Good day!

     

    Just wanted to follow up and see if you've been able to try reassigning your Primary Computer in the SSLC and regenerating the license file.

     

    If you've already tried it and are still seeing the same issue, please let us know and we'll be happy to take a closer look. And if there's anything we can do to help with the process, please don't hesitate to reach out.

     

    Looking forward to hearing from you.

     

    Thank you.
     

    Regards,
    ZiYingE_Altera

    • ZiYingE_Altera's avatar
      ZiYingE_Altera
      Icon for Contributor rankContributor

      Hi eeleigh,

       

      Good day.

       

      As we have not heard back from you regarding the suggested solution, I shall set this case to close. If you still need further assistance, you are welcome ​reopen/response this case, someone will be right with you.
       

      Thank you. 

       

      Regards, 

      ZiYingE_Altera