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eeleigh's avatar
eeleigh
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2 months ago

New Quartus/Questa license Questa Issue

I received a fulfillment message to generate a new license and the dates are all correct, however Questa FPGA 25.1 does not work. In looking at the new license, I see the Questa version is 2024.8, co...
Installation & Licensing
ZiYingE_Altera's avatar
ZiYingE_Altera
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2 months ago

Hi eeleigh,

 

Could you try using Questa®-Altera® FPGA Edition 2024.1? Since your license has a maintenance expiration of 2024.08, it will only support versions released before that date.
 

Please let us know if the error persists after trying version 2024.1.

Regards, 
ZiYingE_Altera

eeleigh's avatar
eeleigh
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2 months ago

I already know 24.1 works, if you read my post, I suggest this is the issue. What I need is to be able to generate a correct license that supports the current version through my current license period, up to 2026.x. I used to be able to email the license people to fix errors promptly. This is likely going to turn my client away from using Altera.

  • ZiYingE_Altera's avatar
    ZiYingE_Altera
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    2 months ago

    Hi eeleigh,
     

    To help us check this further, could you please provide the following information? 

    • Name:
    • Email:
    • Company Name:
    • Company Address:
    • NIC/Host ID:
    • License Type: (Node-locked or Floating)
    • If Floating, Number of Seats:
    • License Purchased:
    • The licensing person you contacted with previously: 
       

    You may send it to me via private message rather than posting it publicly on the forum.

    Thank you. 

    Regards, 
    ZiYingE_Altera