Forum Discussion

ATseo's avatar
ATseo
Icon for New Contributor rankNew Contributor
5 years ago

Quartus Prime Standard 19.1 silent installation with SCCM

We deploy software at our university using SCCM. Deploying Quartus Prime Standard 19.1 as an available (user initiated) install works fine when using silent switches. When deploying as a required (noninteractive) installation, it gets hung up. No error messages, just a hung installer process "QuartusSetup-19.1.0.670-windows.exe"

Installation command line is as follows:

QuartusSetup-19.1.0.670-windows.exe --mode unattended --unattendedmodeui none --installdir c:\programs\intelFPGA\19.1 --accept_eula 1

Has anyone else experienced this issue and was able to find a solution?

10 Replies

  • ATseo's avatar
    ATseo
    Icon for New Contributor rankNew Contributor
    5 years ago

    Unfortunately, changing that switch resulted in the same exact behavior. Installer hangs indefinitely as if it is expecting some sort of input.

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    I did not saw this behavior in my own machine and I am able to open quartus after installation.

    OS Platform: Window 10

    Quartus: 19.1 Standard version

    The command line that I used is the same as the one that you used. Perhaps you can check whether the System Requirements and Prerequisites are met during installation. Or run the command prompt as administrator.

    System Requirements and Prerequisites: https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/manual/quartus_install.pdf#page=5

    • ATseo's avatar
      ATseo
      Icon for New Contributor rankNew Contributor
      5 years ago

      This command line works fine when installing manually or using Group Policy. It does NOT work when using SCCM. Did you test this with SCCM?

      • RichardT_altera's avatar
        RichardT_altera
        Icon for Super Contributor rankSuper Contributor
        5 years ago

        Hi, could you try to run the installer with: --skip_registration 1
        this will skip installing some prerequisites, adding some registry entries.
        Try to see if the installation can succeed.

        If not, try running it with: --syncdebugtrace debug.txt
        then pass us the debug.txt file. I'll ask the vendor to examine it.

    • RichardT_altera's avatar
      RichardT_altera
      Icon for Super Contributor rankSuper Contributor
      5 years ago

      The vendor don't see anything unusual from the debug file.


      Could you try to turn off all antivirus software, then try again?

      • ATseo's avatar
        ATseo
        Icon for New Contributor rankNew Contributor
        5 years ago

        Hello,

        I'm not sure turning off antivirus will solve anything seeing how this application installs properly when run interactively and only silent deployments via SCCM fail.

        Thank you for looking into this.