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AnttiLukats's avatar
AnttiLukats
Icon for Occasional Contributor rankOccasional Contributor
19 days ago
Solved

Quartus Prime Pro fatal error

Hi

when we click compile, internal error comes:

Problem Details
Error:
Internal Error: Sub-system: RDB, File: /quartus/db/rdb/rdb_utility.cpp, Line: 1944 rval == nullptr Stack Trace: Quartus 0x100ca4: rdb_find_summary + 0xb4 (db_rdb) Quartus 0x6380d: qcu_update_flow_summary + 0x5d (comp_qcu) Quartus 0xc565a: TILEIP_DS_REPORT::tileip_write_empty_report + 0x2ba (db_tileip) Quartus 0x2c688d: tileip_tileip_init_comb_rpt + 0x1d (db_tileip) Quartus 0x14640: TclInvokeStringCommand + 0xf0 (tcl86) Quartus 0x16442: TclNRRunCallbacks + 0x62 (tcl86) Quartus 0x17c4d: Tcl_EvalEx + 0xa1d (tcl86) Quartus 0xa6a8b: Tcl_FSEvalFileEx + 0x22b (tcl86) Quartus 0xa5136: Tcl_EvalFile + 0x36 (tcl86) Quartus 0x2306c: qexe_evaluate_tcl_script + 0x66c (comp_qexe) Quartus 0x21ba9: qexe_do_tcl + 0x8f9 (comp_qexe) Quartus 0x2a16d: qexe_run_tcl_option + 0x6cd (comp_qexe) Quartus 0x4144f: qcu_run_tcl_option + 0x6ef (comp_qcu) Quartus 0x29929: qexe_run + 0x629 (comp_qexe) Quartus 0x2ab98: qexe_standard_main + 0x268 (comp_qexe) Quartus 0xd8de: qtlg_main + 0x15e (quartus_tlg) Quartus 0x29568: msg_initialize_out_of_memory_handler + 0x368 (ccl_msg) Quartus 0x2a772: msg_set_stack_size + 0x92 (ccl_msg) Quartus 0x2b033: mem_tbb_tracking_flush_peak + 0x773 (ccl_mem) Quartus 0x2743f: msg_exe_main + 0x17f (ccl_msg) Quartus 0xfb13: __scrt_common_main_seh + 0x10b (quartus_tlg) Quartus 0x2e8d6: BaseThreadInitThunk + 0x16 (KERNEL32) Quartus 0x8c53b: RtlUserThreadStart + 0x2b (ntdll)
End-trace

Executable: quartus
Comment:
None

System Information
Platform: windows64
OS name: Windows 11
OS version: 10.0.26200

Quartus Prime Information
Address bits: 64
Version: 25.3.0
Build: 109
Edition: Pro Edition

Compilation
  • RichardT_altera's avatar
    RichardT_altera
    13 days ago

    I don't find this IE in the database. 

    I believe the issue is resolved in Quartus 25.3.1, so I suggest upgrading the design to 25.3.1 in order to fix the problem.
    Out of curiosity, does the same issue occur with other devices, e.g., Arria 10? 

    If yes, could you share the QAR project (Project > Achieve Project) so we could investigate it further? 

    Regards,
    Richard Tan 

7 Replies

  • FvM's avatar
    FvM
    Icon for Super Contributor rankSuper Contributor
    19 days ago

    Checked required patch?

    See e.g. 

    https://community.altera.com/discussions/quartus-prime/quartus-prime-pro-25-1-crashes-randomly/349863

  • AnttiLukats's avatar
    AnttiLukats
    Icon for Occasional Contributor rankOccasional Contributor
    19 days ago

    I have different problem, the link you referred is something else.

    • FvM's avatar
      FvM
      Icon for Super Contributor rankSuper Contributor
      19 days ago

      Hi,
      didn't claim it's the same problem. But I'm pretty sure you won't have much fun running Quartus Pro without installing the patch. After installing the patch you can try the ususal methods, check if the problem is related to your Quartus installation or your specific design, reset design by deleting qdb folder etc.

      After the mentioned magic date and without patch, I had to start Quartus Pro five times to get a successful compilation.

      Regards
      Frank

  • AnttiLukats's avatar
    AnttiLukats
    Icon for Occasional Contributor rankOccasional Contributor
    18 days ago

    The patch didnt fix it. Same project with Agilex-5 device settings compiles, where running with Agilex-3 errors out :( so problem not fixed with patch

  • FvM's avatar
    FvM
    Icon for Super Contributor rankSuper Contributor
    18 days ago

    Hi,

    I know that 25.3 Pro generally works for Agilex 3. If you can't track down the error to specific IP or design constructs, Altera support should get a project .qar to locate the problem. Latest Quartus version supporting Agilex is 25.3.1 Pro b.t.w. May be it makes a difference.

    Regards
    Frank

      

    • AnttiLukats's avatar
      AnttiLukats
      Icon for Occasional Contributor rankOccasional Contributor
      18 days ago

      I got the projects migrated and working somehow. So it all works now, dont know why it failed first.

      • RichardT_altera's avatar
        RichardT_altera
        Icon for Super Contributor rankSuper Contributor
        13 days ago

        I don't find this IE in the database. 

        I believe the issue is resolved in Quartus 25.3.1, so I suggest upgrading the design to 25.3.1 in order to fix the problem.
        Out of curiosity, does the same issue occur with other devices, e.g., Arria 10? 

        If yes, could you share the QAR project (Project > Achieve Project) so we could investigate it further? 

        Regards,
        Richard Tan