Quartus Prime Lite 24.1 Build 1077 no patches hangs frequently

Hi Larry,

I don't observe any Quartus software hang issues while using Quartus 24.1 Standard Edition.

Here are troubleshooting steps that you may want to check:

1. Before you download and install the software, please check that your machine system met the minimum Hardware and Software Requirements. Ensure that your Operating System is supported.

https://www.intel.com/content/www/us/en/docs/programmable/683472/current/system-requirements-and-prerequisite.html

https://www.intel.com/content/www/us/en/support/programmable/support-resources/design-software/os-support.html#tab-blade-1-2

2.Check that the disk space is sufficient for the installation of the Intel FPGA software.

3. If you are running antivirus software, try to temporarily disable the antivirus software during the Quartus Prime software download and installation process.

4. Try to disable all the software running behind in the background.

5. Install the software with Administrator privileges.

6. If install using .tar, try to re-download the Quartus .tar installation package and install again. Check that the installation files .tar is not corrupted by checking the checksum.

7. Try to download and auto install using the new Quartus installer.

8. Check your OS history update, e.g. to check if the issue happen after some specific Window update.

Regards,

Richard Tan

Any update on this?

Do you able to resolve the issue?

Regards,

Richard Tan

Hi Richard

Thanks for the thorough and quick response to my inquiry.

I'm running Windows 11 on a 3 year old PC so i don't think it's the SW/HW setup. I reinstalled 24.1 as admin and retried and see the same issues.

I think its something related to revisions. I am working on this course that uses revisions:

https://learning.intel.com/Developer/learn/courses/807/university-self-guided-lab-introduction-to-fpgas-and-the-intelr-quartusr-prime-software/lessons/1582:174/introduction-to-fpga-design-in-quartus

I wrote this course several years ago and used to give it frequently in my apps mgr role. It seems like without revisions everything behaves properly, and I can switch between different Quartus apps without issue. Are their any known issues using revisions that you know about? If you go to the lab manual above you can retrace what I'm doing - it should only take a couple of minutes to create the original design and then make a revision off of it.

Thanks for your help!

Larry

I’ve tried creating a few revisions but haven’t observed any hanging issues—both with the text editor and when opening the Programmer GUI (though I haven’t performed actual programming).

Could you share your project file (.qar) so I can attempt to duplicate the issue on my end?

Also, could you provide the exact steps to reproduce the issue? For example, does Quartus hang for a few minutes or indefinitely when opening a new Text File or Verilog File?

I don’t have a physical board with me—does the hang occur during the programming process, or when the Programmer GUI window is launched?

Regards,

Richard Tan

Hi Richard

This light_modified.qar seems to work, no more hanging. I will open a new ticket if i can reproduce the steps that caused my project to hang. Thanks for your help!

Cheers,

Larry

Thank you for acknowledging the solution provided. I'm pleased to know that your issue has been addressed.

Now, I will transitioning this thread to community support. If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support.

The community users will be able to help you on your follow-up questions.

Thank you and have a great day!

Best Regards,

Richard Tan