Forum Discussion
New ContributorLantiq Falcon SoC: FALC ON-S EASY98035ET SDK&documentation request
Hi,
I requested source code (SDK) of SoC mentioned in the subject from the producer of the end product: HALNy. The exact model of the end product is: HL-GSFP (GPON SFP tranciever) and they have send me back to owner of the SoC so Intel (Lantiq) claiming that due to NDA they cannot provide me with source code and I should request here. How do we proceed? I saw similar requests here.
The kernel is Linux and the OS is OpenWrt so both GPL.
If possible some documentation would be helpful as well. I would like to improve it as a person not associated with any company.
11 Replies
AreYouLocoHere is previous request:
https://community.intel.com/t5/Ethernet-Products/Lantiq-Falcon-SoC-FALC-ON-S-EASY98035ET-SDK-request/m-p/1628200
But supposely in wrong part of the forum
BoonBengT_AlteraModerator
Hi @AreYouLoco,
Thank you for posting in Intel community forum, hope all is well and apologies for the delayed in response.
There seems to be several clarification which we wish to have:
- The mention product (from Halny; Model : HL-GSFP) does not seems to be owned by our (Altera) company, and not related to our FPGA. Hence would suggest the more available support contact would be on the following link (https://halny.com/helpdesk/)
- The mention of Lantiq is a separate company which is not related to Intel/Altera. If the FPGA product you have issues with is Lantiq, would suggest to get in touch with their support.
Hope that clarified.
Best Wishes
BB
- AreYouLoco
Hi @BoonBengT_Altera,
I understamd that you may not know all the producers of end-products that use SoC of the company Intel bought. But I wonder how come similar requests:
https://community.intel.com/t5/Ethernet-Products/Lantiq-FALCON-GPON-SoC-how-do-I-find-SDK-and-documentation/m-p/547360
And
https://community.intel.com/t5/Ethernet-Products/Lantiq-Falcon-GPON-SDK-documentation/m-p/658479
Were simply addresed even if supposely posted in wrong forum category.And as I already stated in the previous topic linked at the beginning I contacted HALNy support at first and if you would read the subject you woukd know that they say that because of NDA I should ask Lantiq (so formely Intel) as I am now doing.
- BoonBengT_Altera
Hi @AreYouLoco,
Noted on the response, allow me to check on them and get in touch with the relevant team mention in the references for advice.
Please hold and thank you for the patients.
Best Wishes
BB
ManoranjanDasHello AreYouLoco,
Greetings from the day!
Regarding your query, please provide the following details to proceed with this case:
Could you please confirm which product and document you are referring to?
If you are observing any additional issues, please share them with us. We are happy to assist you.
Thank you for choosing Intel products and services.
Best regards,
Manoranjan.
Intel Customer Support Technician
- AreYouLocoHi Manoranjan,
I am reffering to https://halny.com/portfolio/hl-gsfp/ module it runs on Lantiq Falcon EASY98035ET SoC. As I stated many times previously. The issue that I have is UART pins are connected to TX_FAULT and LOS pins on SFP. So periodically I encounter link loss. I am looking for a way to disable those two GPIO pins loosing uart access anyway done in a stupid way against GPON specification.
Additionally TX_FAULT and LOS are signal inverted. But this has been worked around by kernel developer RMK. Another issue worked around is EEPROM of that module doesnt advertize 2,5GBps.
I hope this give you a good overview of what I am trying to fix.
- ManoranjanDas
Hello AreYouLoco,
Greetings for the day!
The HALNy HL-GSFP product is not owned by Intel, and Lantiq is a separate company not affiliated with Intel. We recommend contacting Lantiq support. If you face any other issues, feel free to reach out, and we'd be happy to assist.
Thank you for choosing Intel products and services.
Regards,
Manoranjan Das
Intel Customer Support Technician
- AreYouLocoHi Manoranjan,
[1] https://www.sec.gov/Archives/edgar/data/50863/000005086316000105/R16.htm
Intel bought Lantiq in 2015 [1]. There is no Lantiq website anymore I could only find it on the web archive. You work for Intel so you should know better. Unless you can point me to that separate company Lantiq's support.
- ManoranjanDas
Hello AreYouLoco,
Greetings for the day!
Apologies for the inconvenienced caused.
Regarding your inquiry about the Connected Home Division (CHD), please be informed that it was sold to MaxLinear, with the announcement made on April 6, 2020. The divestiture officially closed in Q3 of 2020.
As a result, ICS (Intel Communication Systems) has never supported Connected Home Division products directly. For any assistance or inquiries regarding Connected Home Division products, we kindly request that you reach out to MaxLinear, as they are now the authorized provider of support for those products.
You can contact them through their official website: https://www.maxlinear.com/.
Should you have any further questions or need additional assistance, please don’t hesitate to contact us.
Best regards,
Manoranjan Das
Intel Customer Support Technician
- BoonBengT_Altera
Hi @AreYouLoco,
Good day, just following up on the previous clarification.
By any chances did you managed to look into it? Please do let myself or @ManoranjanDas know if there is further doubts.
Hope to hear from you soon.
Best Wishes
BB
- BoonBengT_Altera
Hi @AreYouLoco,
Greetings, as we do not receive any further clarification/updates on the matter, hence would assume challenge are overcome. Please login to ‘ https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.
Best Wishes
BB
