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AreYouLoco's avatar
AreYouLoco
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1 year ago

Lantiq Falcon SoC: FALC ON-S EASY98035ET SDK&documentation request

I am reposting here as i structed by @pujeeth:

Hi,
I requested source code (SDK) of SoC mentioned in the subject from the producer of the end product: HALNy. The exact model of the end product is: HL-GSFP (GPON SFP tranciever) and they have send me back to owner of the SoC so Intel (Lantiq) claiming that due to NDA they cannot provide me with source code and I should request here. How do we proceed? I saw similar requests here.

The kernel is Linux and the OS is OpenWrt so both GPL.

If possible some documentation would be helpful as well. I would like to improve it as a person not associated with any company.
Board Debug
Configuration
Other Ips

11 Replies

  • BoonBengT_Altera's avatar
    BoonBengT_Altera
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    1 year ago

    Hi @AreYouLoco,


    Thank you for posting in Intel community forum, hope all is well and apologies for the delayed in response.


    There seems to be several clarification which we wish to have:

    - The mention product (from Halny; Model : HL-GSFP) does not seems to be owned by our (Altera) company, and not related to our FPGA. Hence would suggest the more available support contact would be on the following link (https://halny.com/helpdesk/)

    - The mention of Lantiq is a separate company which is not related to Intel/Altera. If the FPGA product you have issues with is Lantiq, would suggest to get in touch with their support.


    Hope that clarified.


    Best Wishes

    BB


  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    Icon for Moderator rankModerator
    1 year ago

    Hi @AreYouLoco,


    Noted on the response, allow me to check on them and get in touch with the relevant team mention in the references for advice.

    Please hold and thank you for the patients.


    Best Wishes

    BB


  • ManoranjanDas's avatar
    ManoranjanDas
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    11 months ago

    Hello AreYouLoco,


    Greetings from the day!


    Regarding your query, please provide the following details to proceed with this case:


    Could you please confirm which product and document you are referring to?


    If you are observing any additional issues, please share them with us. We are happy to assist you.


    Thank you for choosing Intel products and services.


    Best regards,

    Manoranjan.

    Intel Customer Support Technician


    • AreYouLoco's avatar
      AreYouLoco
      Icon for New Contributor rankNew Contributor
      11 months ago
      Hi Manoranjan,

      I am reffering to https://halny.com/portfolio/hl-gsfp/ module it runs on Lantiq Falcon EASY98035ET SoC. As I stated many times previously. The issue that I have is UART pins are connected to TX_FAULT and LOS pins on SFP. So periodically I encounter link loss. I am looking for a way to disable those two GPIO pins loosing uart access anyway done in a stupid way against GPON specification.

      Additionally TX_FAULT and LOS are signal inverted. But this has been worked around by kernel developer RMK. Another issue worked around is EEPROM of that module doesnt advertize 2,5GBps.

      I hope this give you a good overview of what I am trying to fix.
  • ManoranjanDas's avatar
    ManoranjanDas
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    11 months ago

    Hello AreYouLoco,


    Greetings for the day!


    The HALNy HL-GSFP product is not owned by Intel, and Lantiq is a separate company not affiliated with Intel. We recommend contacting Lantiq support. If you face any other issues, feel free to reach out, and we'd be happy to assist.


    Thank you for choosing Intel products and services.


    Regards,

    Manoranjan Das

    Intel Customer Support Technician


  • ManoranjanDas's avatar
    ManoranjanDas
    Icon for New Contributor rankNew Contributor
    11 months ago

    Hello AreYouLoco,


    Greetings for the day!


    Apologies for the inconvenienced caused.


    Regarding your inquiry about the Connected Home Division (CHD), please be informed that it was sold to MaxLinear, with the announcement made on April 6, 2020. The divestiture officially closed in Q3 of 2020.


    As a result, ICS (Intel Communication Systems) has never supported Connected Home Division products directly. For any assistance or inquiries regarding Connected Home Division products, we kindly request that you reach out to MaxLinear, as they are now the authorized provider of support for those products.


    You can contact them through their official website: https://www.maxlinear.com/.


    Should you have any further questions or need additional assistance, please don’t hesitate to contact us.


    Best regards,

    Manoranjan Das

    Intel Customer Support Technician


  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    Icon for Moderator rankModerator
    11 months ago

    Hi @AreYouLoco,


    Good day, just following up on the previous clarification.

    By any chances did you managed to look into it? Please do let myself or @ManoranjanDas know if there is further doubts.

    Hope to hear from you soon.


    Best Wishes

    BB


  • BoonBengT_Altera's avatar
    BoonBengT_Altera
    Icon for Moderator rankModerator
    10 months ago

    Hi @AreYouLoco,


    Greetings, as we do not receive any further clarification/updates on the matter, hence would assume challenge are overcome. Please login to ‘ https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions. For new queries, please feel free to open a new thread and we will be right with you. Pleasure having you here.


    Best Wishes

    BB