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jaxbir267's avatar
jaxbir267
Icon for New Contributor rankNew Contributor
1 year ago

Can't use EPE or PDN with Office 365

Hi,

Is there any way to utilize the EPE / PDN with an O365 account? I keep getting this error when trying to do things with the EPE. And the PDN just doesn't change when I update variables

6 Replies

  • Hi @jaxbir267,


    Thank you for posting in Intel community forum and hope all is well.

    Could you let us know what hardware or development tools that you are using?


    Unfortunately based on the screenshot we are not able to understand the details

    Hope to hear from you soon.


    Best Wishes

    BB


  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor

    Hello,


    For your issue can you try these steps to see if it can resolve.


    Microsoft has released an update to fix this issue, please go to the corresponding Microsoft Support Page based on your Excel version:

    · Excel 2013*: https://support.microsoft.com/en-us/kb/2920754

    If the above update doesn't fix the issue, or if you do not have access to these updates, try the following workaround steps:

    1. Reboot the computer if you've installed the above update.

    2. Close all Microsoft Office applications including the Excel* and Word* applications.

    3. Open a Windows* Explorer, and enter "%temp%" (without quotes) into the address bar.

    4. Press "Ctrl" + "F" and enter ".exd" (without quotes) into the search box.

    5. If any files with extension ".exd" are found, select and delete ALL the files that are found.

    6. Next, enter "%appdata%" (without quotes) into the address bar. Again, press "Ctrl" + "F" and search for ".exd", and delete ALL the files that are found.

    7. Reopen the EPE.

    If the issues remain, follow these steps:

    1. Launch the EPE tool, go to File -> Info-> Compatibility Mode, and click Convert.

    2. If a pop-up appears, click OK to proceed with conversion, and then click Yes to reopen the workbook.

    The previous steps convert the original ".xls" EPE file into a ".xlsm" file. The newly created file should not exhibit the original issue.

    Microsoft's description for this issue can be found at:

    https://support.microsoft.com/kb/2726958


    Hope that helps and do let me know if I can assist you further.


    Best regards,

    Nazrul Naim


  • NazrulNaim_Intel's avatar
    NazrulNaim_Intel
    Icon for Regular Contributor rankRegular Contributor

    Hello,

    As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

    Best regards,

    Nazrul Naim


  • jaxbir267's avatar
    jaxbir267
    Icon for New Contributor rankNew Contributor

    Update:

    The problem appears to be due to company cyber security policy so the above actions did not help.

    Thanks for the assistance!