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nskim's avatar
nskim
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28 days ago

Agilex 7 R-Tile RBES FPGA – Board Fails to Power On and JTAG Not Detected

1. What is the failure symptom? Please elaborate on the failure symptoms in detail. The FPGA power LED does not turn on, and Quartus fails to detect the JTAG interface. Debugging steps performed: ...
Programmable Logic Device
quality|reliability
nskim's avatar
nskim
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17 days ago

Hi Fakhrul,

The serial number is AGIPCIe8020455, and the OPN is DK-DEV-AGI027RBES (Power Solution 2).

FakhrulA_altera's avatar
FakhrulA_altera
Icon for Regular Contributor rankRegular Contributor
7 days ago

Hi nskim,

We are checking with our internal team on the Devkit warranty. Thank you for your patience. Many colleagues were out of office over the year-end and New Year, which caused a delay.

We will update you as soon as we have the status.

Regards,
Fakhrul