Agilex 7 E-tile Eye diagram viewer failure

Hi,

Thanks for contacting Intel. I'm assigned to support request.

I'll investigate on this case related to "index 0 out of bounds for length 0" error and get back to you soon once I have any finding.

Meanwhile can I check with you on

1. Quartus Version you are using?
2. Windows/ Linux?

For your solution:

1. It is possible that you may have not implemented the Toolkit settings properly.
2. I suggest you check your setup with an example design -> You can also get the eye opening.

Thanks for your patience.

Best regards,

Harsh M

Hi Harsh,

Thanks for your reply.

We are using Quartus 24.2 with Linux OS (Ubuntu 22.04).

Are there any particular settings in Transceiver PHY Toolkit that you are referring to?

I've looked at example designs but we are using a reference board from an Intel partner and not a standard reference kit. So I can't use the example design and deploy it on the board as is.

Is there anything else you would like me to try that could give you a hint of what's happening? I was trying to do readouts from the transceiver hard IP but couldn't see anything strange. Is there any registers readout that would help?

Best Regards,
Viktor

Hi Harsh!

Do you have any update on this one?

I don't know how to continue to troubleshoot this. Any idea what might be causing the error:

eye viewer failed to show eye data: index 0 out of bounds for length 0

Thanks in advance!

Viktor

Hi,

I recently also tried configuring my E-tile IP for 4x10G and connected it to our IXIA instrument.

Traffic runs fine, but the eye viewer reports the same error as above. So now I've tested it with both 100G Ethernet and 4x10G Ethernet with same result.

Any update from you side?

Best Regards,
Viktor

Hi,

Q1) Have you enabled following parameters in the IP?

Enable Dynamic Reconfiguration

Enable Native PHY Debug Master Endpoint(NPDME)

Enable control and status registers

Enable capability registers

Refer: https://www.intel.com/content/www/us/en/docs/programmable/683723/current/debug-parameters-for-e-tile-transceiver.html

Q2) Once you make sure above settings are enabled, did you select the correct JTAG master in the system console?

Regards

Hi,

The link I provided is for the E-tile native PHY IP. I realize that you might be using the Ethernet toolkit. It does not support the eye viewer. To use eye viewer, you will have to use the E-tile Native PHY IP.

Regards

Hi Ash,

Thanks for your feedback!

I took some time to try using the E-Tile Transceiver PHY IP instead of the E-Tile Hard IP for Ethernet that I have used previously. I enabled the parameters you mentioned: Enable Dynamic Reconfiguration, Enable control and status registers, Enable capability registers.

I get the same result with the E-Tile Transceiver PHY IP: Failed to show eye data: index 0 out of bounds for length 0

I attach one screenshot for each scenario for you reference.

Best Regards
Viktor

With E-Tile Transceiver PHY IPWith E-Tile Hard IP for Ethernet

I might have mistyped my previous comment. I mean you should use the E-Tile Transceiver Toolkit' instead of the Ethernet Toolkit. Please try.

Regards

Hi Ash,

Thanks for you reply.

I'm sorry but I don't follow here. If you look at the screenshots I sent you I am using the "Agilex E-Tile Transceiver Native PHY Toolkit" in both cases (or as it says in the instances view: "agilex_etile_toolkit_1.0").

When I use the "E-tile Tranceiver PHY IP", the "agilex_etile_toolkit_1.0" is the only option I get.

If I use the "E-tile Hard IP for Ethernet" I also get the option to use "alt_ehipc3_fm_toolkit_1.0" but as you can see in my screenshots, it is the "agilex_etile_toolkit_1.0" that I am using.

I can't see how I can use any other toolkit?

One more thing, I am using Quartus Prime Version 24.2.0 (Build 40 06/27/2024 SC Pro Edition). Let me know if you think that this could be related to this version.

Best Regards,
Viktor

Hi,

I came to know that there is an IPS case opened for the same topic. You will get a better support there. Closing this ticket.

Regards