Cyclone 10 GX Development Kit ddr problem

Hi,

Byright dev kit BTS shouldn't be showing DDR3 calibration error unless you have a defective dev kit board.

1. May I know is this totally new board or existing board that have been used for sometime ?
2. BTS is quite sensitive to Quartus version in used. Do you used the exact Quartus version which is Quartus Pro edition v17.1
3. Another debug suggestion is to create DDR3 example design from EMIF IP following the DDR3 setting used in BTS design. This should help to isolate whether the issue resides in BTS or the dev kit board itself.

Thanks.

Regards,

dlim

Hi,

1. This is totally new board. It is my first time to test ddr function.
2. I am use Quartus Pro edition v18.1
3. Create DDR3 example design from EMIF IP is also get the same error.

Thanks for your help.

David

Quartus Pro edition v17.1 show the same error.

Hi David,

1. Can you share with me your dev kit board purchased invoice and board serial number so that I can check for eligibility of warranty claim ?

But before I can approve for dev kit RMA claim, I need to perform some debug with you first to ensure this is really defective dev kit board issue

1. I forgot to ask you is this an FPGA ES silicon board or FPGA production silicon board ?
2. Have you cross check to ensure all the on board jumper setting is set to default setting location as per user manual doc ?
3. Did you change any clock frequency setting on clock controller GUI ? Pls restore it back to default clock frequency
4. Did you observe any potential physical damage or loose component on the board ?
5. May I know how you validate DDR3 example design calibration failure ? Did you see afi_cal_success signal stay low while afi_cal_fail signal went high ?
6. Does lowering down DDR3 operating frequency from 933MHz to 800MHz helps to make the calibration passed ? I expect 800MHz test run to fail as well if there is damaged chip on the board

Thanks.

Regards,

dlim

Hi dlim,

Invoice and serial number send by message.

1. This board is for cyclone 10 gx evaluation, not for product.
2. This is my current jumper setting and document default.
3. This is my current clock setting.
4. No, In my first time use bts to test this board, it show failed.
5. This is some code.

ed_synth u0_ed_synth (

.reset_reset_n (fpga_resetn ), // reset.reset_n

.clk_50_clk (c10_clk50m ), // clk_50.clk

.global_reset_reset_n (user_pb[2] ), // global_reset.reset_n

.emif_refclk_in_clk_clk (refclk_emif_p ), // emif_refclk_in_clk.clk

.emif_c10_0_mem_mem_ck (ddr3_ckp ), // emif_0_mem.mem_ck

.emif_c10_0_mem_mem_ck_n (ddr3_ckn ), // .mem_ck_n

.emif_c10_0_mem_mem_a (ddr3_a ), // .mem_a

.emif_c10_0_mem_mem_ba (ddr3_ba ), // .mem_ba

.emif_c10_0_mem_mem_cke (ddr3_cke ), // .mem_cke

.emif_c10_0_mem_mem_cs_n (ddr3_csn ), // .mem_cs_n

.emif_c10_0_mem_mem_odt (ddr3_odt ), // .mem_odt

.emif_c10_0_mem_mem_reset_n (ddr3_rstn ), // .mem_reset_n

.emif_c10_0_mem_mem_we_n (ddr3_wen ), // .mem_we_n

.emif_c10_0_mem_mem_ras_n (ddr3_rasn ), // .mem_ras_n

.emif_c10_0_mem_mem_cas_n (ddr3_casn ), // .mem_cas_n

.emif_c10_0_mem_mem_dqs (ddr3_dqsp ), // .mem_dqs

.emif_c10_0_mem_mem_dqs_n (ddr3_dqsn ), // .mem_dqs_n

.emif_c10_0_mem_mem_dq (ddr3_d ), // .mem_dq

.emif_c10_0_mem_mem_dm (ddr3_dm ), // .mem_dm

.emif_c10_0_oct_oct_rzqin (ddr3_rzq ), // emif_0_oct.oct_rzqin

.master_driver_msgdma_0_error_mon_export (test_status[0]), // master_driver_msgdma_0_error_mon.export

.master_driver_msgdma_0_status_mon_export (test_status[1]) // master_driver_msgdma_0_status_mon.export

);

// USER LED: High ON

assign user_led[0] = !test_status[0]; // error_mon: high - error happens; low - error free

assign user_led[1] = test_status[1]; // status_mon: high - normal status; low - time out

assign user_led[2] = heart_beat_cnt[26]; // heart beat

assign user_led[3] = heart_beat_cnt[26]; // heart beat

as you can see user_led[0] is always on. so i think error happens.

6. lowering down DDR3 operating frequency from 933MHz to 800MHz get the same erro.

Thanks for your help.

David

This is document default

Hi David,

Dev kit board has one year warranty coverage. I noticed your invoice is just dated on Oct 2019. So, you should be entitled for dev kit RMA claim

Let me check with Intel dev kit RMA support center to find out what's the RMA claim process then I will get back to you again.

Thanks.

Regards,

Deshi

Hi Deshi,

Thanks again for all your help!

Regards,

David

HI David,

This is to inform you that Malaysia is having long weekend holiday where next Mon and Tue are Malaysia public holiday.

Unfortunately Intel dev kit customer support agent is already out of office. So, most likely I can only get back to you by late next week.

Sorry for the inconvenience caused.

Regards,

dlim

HI David,

Just when I thought Intel customer support team is already off for holiday then I just received their feedback :)

Below is the dev kit RMA claim process instruction.

1. Pls email to apgcs@intel.com with below details for dev kit RMA claim request.

• Forum case 04644719
• SN# 10CGX0000753
• DK-DEV-10CX220-A (Qty 1)
• SO# 16726978
• Intel shipped out in Oct 2019
• Issue with board:
• Deshi (Intel technical support agent) have done debug investigation with customer and looks like something could be defective with this Intel dev kit board.
• The DDR3 calibration test failed with default BTS software
• I have verified customer is using correct clocking setting and all on board jumper have been set to default position

Thanks and have a nice day.

Regards,

dlim