New ContributorHello,
we changed physical server.
I changed Computer Name and Primary Computer ID (NIC) in Self Service Licensing Center. I cant get renewals license.
I am attaching a print screen.
What I doing bad?
Thank you
Super ContributorHi Sir
Welcome to INTEL forum. Software and IP licenses can be transferred to a different PC/server by going to the Create New License section on the Self-Service Licensing Center by license admin only and this is call rehosting license. Could you help to rehost again you license and see how things go. Rehosting step,
https://fpgasupport.intel.com/Licensing/license/index.html (Licensing Center Home)
Step 1: Click the Self Service Licensing Center link
Step 2: Select Computers and License Files tab
Step 3: Select the Host ID to change by clicking the pencil icon in the Update Computer
column.
Step 4: Change the Host ID or any field value displayed on the screen. However, a change of
Host ID will only be considered as re-host.
Step 5: Click Submit button
Guidance: https://www.intel.com/content/www/us/en/programmable/support/training/demonstrations/online/licensing/onl-licensing.html?wapkw=rehosting+your+license --> Rehosting Your License Demo
Hope this help
New ContributorHello,
this is the procedure I did and described above. However, this does not solve the actual update of the license file, which I cannot generate.
Licensing Center Home --> tab: Computers and License Files --> I select hostname with updated hostname and NIC --> button: Get License --> Message: There are no product licenses assigned to this computer
How do I get a new license file, please?
Our department can't work
Super ContributorFor further checking kindly advise the following.
Name :
Email Address :
Company Name :
Company Address :
License .dat file :
OLD and NEW NICID(Mac Add) :
You can also reply/attach your file in private message.
New ContributorHello,
I replied in a private message last week.
You can see print screen email header below
Super ContributorHi Sir
We reply you a private message
Super ContributorWe have not heard from you and I hope that my last note in privet message clears up this matter. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.
