Forum Discussion
Quartus Prim Pro: "Fatal Error: Segment Violation, Access Violation"
Hi,
I am working with Quartus Prime Pro 24.1. Unfortunately, I have encountered several issues when compiling my project on different machines and operating systems. While the project compiles and builds the bitstream without any problems on Windows Server 10, I receive a fatal error on Windows 11 and Ubuntu 24 for the same design, at the "support-logic Generation" phase. All machines are relatively powerful and equipped with more than 32 GB of RAM. I have also disabled parallel compilation, but the error still occurs. Additionally, I tested Quartus 24.3.1 and observed the same behavior.
Error on Ubuntu24 machine:
Error on Win11 machine:
Does it have to do with our JESD float license or the JESD IP itself? I'm asking because it seems that we have this issue only with projects that include Altera JESD IP.
I would appreciate it if you could help me resolve this issue.
Best,
SAH
15 Replies
- ShengN_altera
Super Contributor
Could you try to clean the project, does it helps?
If not, could you provide your project?
- SAH
New Contributor
Thanks for your response.
Cleaning the project doesn't help. I cannot share the code. I really hoped that the error handler tells you about the root cause of the fatal error.
- ShengN_altera
Super Contributor
Could you provide your error log?
- sstrell
Super Contributor
It may not be related but have you applied the appropriate patch:
https://community.altera.com/kb/knowledge-base/why-do-i-unexpectedly-observe-intermittent-ddm-errors/349714
- SAH
New Contributor
Yes. I have applied that patch. Without that, Quartus hangs.
- ShengN_altera
Super Contributor
May I know does your problem had been resolved using the patch?
If not, possible copy the full error message for database searching.