New Contributor
Super ContributorHello
Welcome to INTEL forum. To further investigate could you provide
1) full report .log file
2) lmutil lmstat –a –c <port>@<server> in BOTH server and client machine.
3) Client machine OS use
4) screenshot of error message
For privacy, you can also reply/attach your file in private message.
New ContributorHi @AR_A_Intel here at the answers to your 4 questions
1) full report .log file
- attached
2) lmutil lmstat –a –c <port>@<server> in BOTH server and client machine.
Below is server, I can't do this for client machine
lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved.
Flexible License Manager status on Fri 7/31/2020 17:26
[Detecting lmgrd processes...]
License server status: 5000@E------LIC01
License file(s) on E------LIC01: C:\flexlm\License.dat:
E------LIC01: license server UP (MASTER) v11.16.2
Vendor daemon status (on E------LIC01):
alterad: The desired vendor daemon is down. (-97,121)
3) Client machine OS use
Win10, Quartus 14.1
4) screenshot of error message
- attached screenshot of licensing page, full error message is
Warning (292000): FLEXlm software error: Cannot read data from license server system. The license server system appears to be running, but is not responding. If this persists, notify the System Administrator. (The license server manager (lmgrd) and vendor daemon processes should be terminated and restarted.) Hostname: EPEUWWPLIC01 License path: 5000@EPEUWWPLIC01; FlexNet Licensing error:-16,287 For further information, refer to the FlexNet Licensing documentation, available at "www.flexerasoftware.com"..
Super ContributorThanks for update. From lmutil lmstst, your alterad vendor daemon is not starting. Could you help re-confirm your license setup again? You need to set your LM_LICENSE_FILE environment variable to point to the license that Intel provide. c:\intel\license.dat or something similar.
2nd could you also ensure the port number. The port number is required for Windows systems and it should be outside of the 27000-28000 range and be unique on the machine. For example, 1800.
Please stop and restart the server after assigning port number. You need to allow the firewall access to the port number from both server and client machine. refer this to your license server admin
You can refer to link on how to set environment variable.
https://software.intel.com/en-us/articles/how-to-set-intel-license-file-environment-variable
You can also refer to the link below on Starting and Stopping the License Server
https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/manual/quartus_install.pdf
Refer this following youtube for license setup.
https://www.youtube.com/watch?v=Ob9ei5lMgGE
Hope this helps.
