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jeydoux's avatar
jeydoux
Icon for New Contributor rankNew Contributor
5 years ago

Platform Designer 20.1 stuck on splash screen

Hi

We recently installed Quartus prime Pro 20.1. When we want to open "Platform Designer", this latter is stuck during the splashcreen.

To reproduce the issue:

  • we set the environment variable: "export QUARTUS_ROOTDIR_OVERRIDE=$INSTALL_$PATH_201"
  • we launch Quartus: "${QUARTUS_ROOTDIR_OVERRIDE}/quartus/bin/quartus"
  • we try to open "Platform Designer" (on "task" menu):

Thanks in advance,

Julien

3 Replies

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    May I know which OS are you using? Is this happen with the previous Quartus version or only with Quartus Prime Pro 20.1?

  • jeydoux's avatar
    jeydoux
    Icon for New Contributor rankNew Contributor
    5 years ago

    Hi ShyanYew

    Our system is a 64bits: Red Hat Enterprise Linux Server release 7.5

    Quartus 17.1pro and Quartus 19.4 are working well in our plaftorm with for Arria10 projects.

    So, it's only happen on Quartus 20.1pro.

    Thanks