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jeydoux's avatar
jeydoux
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5 years ago

Platform Designer 20.1 stuck on splash screen

Hi We recently installed Quartus prime Pro 20.1. When we want to open "Platform Designer", this latter is stuck during the splashcreen. To reproduce the issue: we set the environment variable: ...
jeydoux's avatar
jeydoux
Icon for New Contributor rankNew Contributor
5 years ago

Hi ShyanYew

Our system is a 64bits: Red Hat Enterprise Linux Server release 7.5

Quartus 17.1pro and Quartus 19.4 are working well in our plaftorm with for Arria10 projects.

So, it's only happen on Quartus 20.1pro.

Thanks

RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
5 years ago

Hi, unfortunately I am not able to duplicate the issue, even with the same OS.

Could you try to uninstall and reinstall the Quartus?

Intel recommends that your system be configured to provide virtual memory equal to the recommended physical RAM that is required to process your design.

Quartus Download link: https://fpgasoftware.intel.com/20.1/?edition=pro&platform=linux

System and Software Requirements: https://fpgasoftware.intel.com/requirements/