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furufuru's avatar
furufuru
Icon for New Contributor rankNew Contributor
1 year ago
Solved

New Quartus license file not sent

I issued a new Quartus Prime license from the Intel Self-Service License Center (SSLC), but the license file is not being sent via email. The web FAQ states that the license file is sent within minu...
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  • furufuru's avatar
    furufuru
    1 year ago

    Hi Sheng,

    I have successfully generated a license file using the new license I obtained and have confirmed that the Quartus software successfully recognizes the registration information using that file.
    I greatly appreciate your prompt and courteous response.
    Thank you very much for your assistance in this matter.

    Best regards,
    furufuru

ShengN_altera's avatar
ShengN_altera
Icon for Super Contributor rankSuper Contributor
1 year ago

Hi,


May I know is this evaluation license from SSLC? If yes, you may try to re-generate again.

If still can't, I can help you to generate from my site.

If purchased license need to get help from other team.


Thanks,

Regards,

Sheng


  • furufuru's avatar
    furufuru
    Icon for New Contributor rankNew Contributor
    1 year ago

    Hi Sheng,

    Thank you for contacting me so often.

    The license I have is a purchased license, not an evaluation license.
    I would be grateful if you could contact other team.

    Thank you very much for your cooperation.

    Best regards,

    furufuru