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3 Replies

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    26 days ago

    Hi remov_b4_flight 

     I’ve checked our internal database but couldn’t find any similar internal error reported. To proceed, kindly share your design by archiving the project (Project > Archive Project).  

    If the design has confidential, you may private message me the design.  
     

    Please note that this issue may require investigation by our Quartus tool/technical specialists. Depending on the complexity, this process may take some time—ranging from a few days to a few weeks. For all cases involving Fatal errors or Internal errors, we need a design test case to reproduce the issue. Without being able to duplicate the error on our side, it becomes difficult to identify a workaround or solution.

    Thank you for your understanding. 

    Regards,
    Richard Tan

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    23 days ago

    Hi remov_b4_flight 
     

    As we have not receive any response from you, we will continue to monitor this post for the next 5 days. If there are no further inquiries during this period, I will step back and allow the community to assist with any future follow-up questions.

    Thank you for engaging with us!
     

    Best regards,
    Richard Tan