Forum Discussion

nickom's avatar
nickom
Icon for New Contributor rankNew Contributor
5 years ago
Solved

Cannot download Quartus Prime

I have been trying to download the Quartus prime lite software for the last week but having no success, does Intel still support FPGA development ? As it stands it is impossible to download the software, I will give it another go if Intel can deign themselves to reply, otherwise I will move over to Xilinx.

22 Replies

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    5 years ago

    Are you downloading the software from the webpage below? It seems to work fine for me and I am able to start download it.

    https://fpgasoftware.intel.com/?edition=lite

    May I know what you meant by "impossible to download the software"? Could you help to further describe on this? If you see any error message, please help to share a screenshot.

    You may try to troubleshoot based on the suggestions below:

    1. Ensure that you have login with your Intel Account before download the software. Might be login issue.
    2. Try using Chrome incognito mode. If it works, disable the extensions temporarily (you could use chrome://extensions/ on the Chrome address bar) and re-enable them one at a time to determine which extension is misbehaving.
    3. Clear, enable, and manage cookies in Chrome. (https://support.google.com/chrome/answer/95647?hl=en)
    4. Reset Chrome settings to default.
      (https://support.google.com/chrome/answer/3296214?hl=en&vid=0-398330116934-1501864883878)
    5. Switch internet browsers or computer.
    6. Reset/using other internet network.

    Regards,
    Richard Tan

    p/s: If this was helpful, please feel free to give Kudos.

    • nickom's avatar
      nickom
      Icon for New Contributor rankNew Contributor
      5 years ago

      OK, I'm logged in and clicked , down arrow to download software, but nothing happens, no message, no progress or anything to indicate success. Anyway I have now moved my project over to Xilinx so don't really need it now.

      REgards

      Nick

      PS incognito, disable services ? why does your software need so much attention just to download it. Just a thought.

      • RichardT_altera's avatar
        RichardT_altera
        Icon for Super Contributor rankSuper Contributor
        5 years ago

        Sorry for the inconvenience caused. Fyi, all those steps provided is for troubleshoot purposes, not an actual flow to download the software. From my own experience using my own personal PC, Window 10 OS, Google Chrome (normal mode), after login into my personal gmail account, I could start to download it by clicking the download arrow.

        I guess it may differ from user to user, sometime even an antivirus program may block the download. Not sure what goes wrong for your case.

        Since you will be using other party software and would not require my assistance on this issue, I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.

        Best Regards,
        Shyan Yew (Richard)

        p/s: If any answer from you, the community or Intel support are helpful, please feel free to give Kudos.

  • BobM_NAU's avatar
    BobM_NAU
    Icon for New Contributor rankNew Contributor
    2 years ago

    Tried to download the Quartus Prime software a couple of times. It won't let me do that. The error I get says:

    "Download or installation path cannot include spaces"

    The download and installation path definitely does not have any spaces. I'm using a Macbook Pro running Bootcamp with Windows 10. I've sent feedback to Intel / Altera, but have never gotten a response.