Cannot download Quartus Prime

Thanks Richard,

I tried the chrome dev tools trick and commented out the tracker code, that seemed and was able to download the files, nut having them listed here for one of the version is really useful.

Will intel fix the problem on the webpage. if you can't, maybe a note on the page explaining the workaround would work for people.

Thanks

Nick

Hi Nick,

Great to hear that you have the files up and running!

Would to confirm with you on this: when you mention that you used the chrome dev tools trick, does that mean you comment out line 36 of common.js (from the reddit post)? After that, you are able to download the files by clicking the down button in the Intel FPGA Download Page? With you login into your account.

Do I understand correctly? If not, could you help to further explain on this? So I could better feedback to the team in fixing this.

Best Regards,
Shyan Yew (Richard)

When i click on "I Agree" i can see a POST request to https://fpgasoftware.intel.com/api/get_direct_build_file_url/ The response contains a json with the download URL, but the browser for some reason doesn't redirect to it. Can you try it out with the latest version of firefox with "strict" tracking protection?

Hi Richard,

Yes you are correct, as soon as its commented out the download link (arrow works fine)

Regards

Nick

Hi Arjun,

Follow the instruction in this link:

https://www.reddit.com/r/FPGA/comments/igmbcd/intel_quartus_download_link_broken/

once you save the changes you can then download the files (need to be logged in of course) Bear in mind if you refresh or reload the page it wont work.

Thanks Nick for the constructive feedback!

I have feedback this issue to the respective team. They will look into this and fix it as soon as possible.

With that done, hope you enjoy your day and happy designing!

Best Regards,
Shyan Yew (Richard)

ps: This thread has transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts.

Hi Nick,

Need some help from you. Could you help to share the screenshot on what is shown in the webpage when you open the Chrome dev tools? Possible to add a screenshot on the exact comment line that you have changed? This is for the engineer team to analyze the issue.

Example below should be good enough.

Thank you in advance for the help.

Best Regards,
Shyan Yew (Richard)

Here you go, line 36 you will see I have commented out

wap_tms.custom.trackDownload(data);

Hi Nick,

Could you help to share your Intel Account Login ID as well?
I have drop an email to your gmail mail box. You could email me back the login ID information instead of replying here.

Thanks.

Best Regards,
Shyan Yew (Richard)

Hi Nick,

The internal team would like to get more information to further investigate this issue.

Could you try to access fpgasoftware.intel.com in incognito tab (or press Ctrl+Shift+n in chrome) to capture http trace file and send back to us for further investigation (se instructions below).

Instructions:

1. Open incognito tab using Chrome browser
2. Enter url > https://fpgasoftware.intel.com
3. Continue the steps stated in https://support.cloudflare.com/hc/en-us/articles/203118044-How-do-I-generate-a-HAR-file-#h_8c9c815c-0933-49c0-ac00-b700700efce7 under "In Chrome" tab
4. Attach the HAR file and send back to us if issue still persists.

Best Regards,
Shyan Yew (Richard)

I am just now trying to download the Quartus Lite software for windows and nothing seems to work. I've tried 3 different browsers, Chrome, Edge, and Firefox. All have the same result, the "Legal Disclaimer" pops up and then nothing. All versions seem to have the same issue except for the most recent which doesn't even pop-up the "Legal Disclaimer".

I've tried to combined download and the individual download links all with the same results/issue.

Site links seem to be broken.