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matsu's avatar
matsu
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1 month ago

ModelSim-Intel FPGA Starter Edition 18.1 exits with code 211 when pressing Restart button

Hello,   I am using ModelSim-Intel FPGA Starter Edition included with Quartus Prime Lite Edition 18.1.   When I press the Restart button in the ModelSim GUI after running RTL simulation, ModelSim...
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matsu's avatar
matsu
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1 month ago

Hi ZiYing,

 

Thank you for your suggestions.

 

I checked the requested items and found the following:

 

1. トレンドマイクロのApex Oneバージョンは、影響を受けたPCと動作中のPCの両方で同じです。

 

2. 故障時期のApex Oneログを確認しました。しかし、Trend Micro Apex Oneや他のセキュリティソフトウェアがModelSim関連のファイルやプロセスをブロック、隔離、干渉した証拠は見つかりませんでした。

 

3. 影響を受けたPCにインストールされているApex Oneバージョンは、すでに最新の入手可能なバージョンです。

 

もう一つ、関連するかもしれない観察があります。

 

ModelSimを起動した後、再起動ボタンは最初は正常に動作します。しかし、再起動ボタンを2回押し直すと、ModelSimが予期せず終了します。この行動は新しいもので、これまで一度も観察したことがありません。

 

他に確認すべきことがあれば教えてください。

 

ありがとうございます。

 

敬具

松

ZiYingE_Altera's avatar
ZiYingE_Altera
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27 days ago

Hi matsu.

Thank you for the update. Sorry for the delayed response. I was out of office for a few days last week due to sick.
 

To help us further narrow down the root cause, could you please assist with the following?

1. Could you please let me know which version of Trend Micro Apex One is currently installed on your system? 

2. Does the same exit code 211 issue occur if you use the latest version of ModelSim? Is it possible for you to try on the latest version?

3. Regarding to this behaviour, does it still report exit code 211, or do you see any other error messages?

After launching ModelSim, the Restart button initially works normally. However, after pressing the Restart button two more times, ModelSim unexpectedly terminates. This behavior is new and has never been observed before.

4. Could you please perform a scan following the instructions in the link below and check whether any ModelSim-related executables (for example, vsim.exe, modelsim.exe, or other ModelSim processes) appear in the scan logs?
https://docs.trendmicro.com/en-us/documentation/article/trend-micro-apex-one-service-pack-1-patch-1-online-help-scan-logs
5.  If any ModelSim-related entries are found, would it be possible to export the scan logs and share them with us for further analysis?
https://success.trendmicro.com/en-US/solution/KA-0001854

 

Thank you for your continued assistance and patience.

Regards, 
ZiYingE_Altera

  • ZiYingE_Altera's avatar
    ZiYingE_Altera
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    19 days ago

    Hi matsu,

    Thank you for the update. I'm glad to hear that you found a workaround.
     

    After ModelSim exits, could you please check Task Manager for any remaining vsim.exe, vish.exe, or modelsim.exe processes? If any of these processes are still running, please end them and then relaunch ModelSim.
     

    If this eliminates the need to reboot the PC and ModelSim works again without a reboot, it would suggest that the reboot is clearing stale simulator processes.
     

    Additionally, would it be possible to share a minimal reproducible test case so that I can try to reproduce the issue on my end?

    Thank you. 
     

    Regards,
    ZiYingE_Altera

    • matsu's avatar
      matsu
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      19 days ago

      Hi ZiYing,

       

      Thank you for your advice.

       

      After error code 211 occurs, ModelSim closes automatically.

       

      I checked Task Manager after ModelSim exited, but I could not find any remaining vsim.exe, vish.exe, or modelsim.exe processes.

       

      Therefore, I am still not sure why rebooting the PC resolves the issue.

      It does not seem to be caused by stale simulator processes remaining in Task Manager.

       

      Thank you for your support.

       

      Regards,

      Matsu

      • ZiYingE_Altera's avatar
        ZiYingE_Altera
        Icon for Contributor rankContributor
        18 days ago

        Hi matsu,
         

        Thank you for the checking. 

        Since the root cause is unclear, and to help us to investigate further, would it be possible for you to provide a minimal reproducible test case that demonstrates the issue? 
         

        Ideally, this would include:

        • The project files required to reproduce the problem
        • The simulation steps you follow
        • The point at which the Restart button is pressed
        • Any scripts (.do, .tcl, etc.) used during simulation

        If we can reproduce the behavior in our environment, it may help us better understand whether the issue is related to the project, the ModelSim version, or a system-specific environmental factor.
         

        Additionally, could you please confirm whether Trend Micro Apex One is still enabled on the affected PC, and whether the ModelSim directories still remaining in the real-time scan exclusion list after rebooting the PC resolved the issues?

        If yes, can you please provide with the Trend Micro Apex One version? 

        Thank you for your continued support and patience. 

         

        Regards, 
        ZiYingE_Altera