10AX115H3F34E2SG, Laser marking

Dear INTEL/ALTERA Support Team,

Good day.

We previously purchased a batch of INTEL/ALTERA components from the authorized distributor ARROW and sold them to my client. Our client has raised concerns about the components having been re-marked.

Model: 10AX115H3F34E2SG

D/C: 2113, Lot Number: S848AK02TW, COO: Taiwan, Arrow Delivery ID: 011717919

We have received a statement regarding the product markings, which says: "De-mark/Re-mark is a qualified and controlled process within the manufacturing site. There is no impact on quality, reliability, and compliance with specifications on a de-marked/re-marked product." Attached please check our document. 

Could you please help verify the authenticity of this statement? Is it from Altera? 

We would greatly appreciate it if you could provide clarification to help address our client’s concerns.

Hope to receive your feedback soon.

Best regards,

Carol Choi