Arria10 Secure Boot : unable to boot SPL FUSE

Hi @SueC_Altera

We can confirm that a representative from Altera France has contacted us regarding our request.
We will continue to provide updates on the situation on this post.

Thank you very much!

Best regards,

Christian & Baptiste & Théo

Hi Christian & Baptiste & Théo

I have got confirmation from my team that they have initiated communication via email to help you with NDA and sharing the relevant fuse flashing information accordingly. I believe you should have received the email by now.

Hope this helps!

Kind Regards

Naresh

Hello

Sorry for the delay, we were on vacation.
We sent a response to the email regarding the NDA on the 19th (Tuesday) and are now waiting for the document.

Best regards,

Christian & Baptiste & Théo

Hello @nareshrkumar , @Jeet14,

We haven’t received much information about the NDA since the email sent on the 19th. Do you have any updates regarding the NDA document?

Best regards,

Christian & Baptiste & Théo

Hi Christian & Baptiste & Théo

I will check with the respective team and get back to you.

Kind Regards

Naresh

Hi Christian & Baptiste & Théo

I have got a response from the team that they received your NDA and currently, it is being validated. The team has been notified about the urgency and I have been informed, they will respond to you at the earliest; it could be as early as this week.

Thank you for your patience

Naresh

Hello @nareshrkumar ,

For your information, we have not received any additional information.

Furthermore, we have not received an NDA to sign; we have only provided the requested information. Is this normal?

Best regards,

Christian & Baptiste & Théo

@nareshrkumar

For your information, we received an email 1hour ago from Intel customer support requesting our contact number to assist for better NDA searchability. Unfortunately, we have not received any contact number or NDA document.

Therefore, we have sent the company details and are awaiting further instructions if additional information is needed.

Best regards,

Christian & Baptiste & Théo

Hi Christina, Baptiste, and Theo,

It appears you don't have an NDA in place, so we are in the process of working with legal to set that up. We'll get back to you as soon as we can.

Sue

Hi @SueC_Altera

Thank you for the information.
Do you have a rough estimate of how long this might take?

Best regards,

Christian & Baptiste & Théo

Hi Guys,

You should have gotten an email update on the situation. Please let me know if that did not arrive.

Thanks,

Sue

Hi @SueC_Altera ,

We haven't received any emails. Christian and Théo checked their spam folders and they didn't find anything in there.

Best regards,

Christian & Baptiste & Théo

Hi @SueC_Altera @nareshrkumar ,

Since your last message, we have not received any further information by email.
Could you please confirm whether the details we previously provided by email are sufficient to prepare the NDA document?

Best regards,

Christian & Baptiste & Théo

Hi All,

I'm sorry for your frustration. Unfortunately, NDAs are not my area. I've asked for an update and expressed your frustration to them. Keep bugging me if you don't hear back and I'll keep bugging them.

Sue

Hi All,

Just wanted to update you that we connected with a person in France and you should be hearing from them soon. I'm sorry for the delay.

Sue

Hi @SueC_Altera

For information, we have received all the requested documentation and are currently testing the implementation.

Thank you very much!

Best regards,

Christian & Baptiste & Théo

Thanks for letting me know. I hope all goes well for you.

Sue