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mende11eev's avatar
mende11eev
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5 years ago

Working processor but video core burned out? (core i7)

Hi, I have a MacBook pro15 late 2013 top. He stopped turning on completely. I gave it to an unauthorized service center, they told me that the video core of the processor (iris) burned out, but the processor is working, and they offer to switch somehow from the video-core to an external video card. Is it possible that the video-core breaks but the processor is in working order or am I being deceived?

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Apple has requested that all questions about their hardware be directed to Apple support.

    Doc (not an Intel employee or contractor)

    • mende11eev's avatar
      mende11eev
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      5 years ago

      I have nothing against this, it's just there is an Intel processor and an Intel video-core, I am not asking about the apple goods as such. I'm just asking if such a situation is possible that the Intel processor may have a faulty video core, and the processor remains working?

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        I am only providing the answer that apple has requested.

        But, yes, it is possible for just the graphics to fail. "burned out" is not the right term.

        You should still contact Apple. And, it may be possible to replace just the processor. If so, and the graphics still fail, then it is NOT the processor.

        Doc (not an Intel employee or contractor)