Forum Discussion

mende11eev's avatar
mende11eev
Icon for New Contributor rankNew Contributor
5 years ago

Working processor but video core burned out? (core i7)

Hi, I have a MacBook pro15 late 2013 top. He stopped turning on completely. I gave it to an unauthorized service center, they told me that the video core of the processor (iris) burned out, but the ...
mende11eev's avatar
mende11eev
Icon for New Contributor rankNew Contributor
5 years ago

I have nothing against this, it's just there is an Intel processor and an Intel video-core, I am not asking about the apple goods as such. I'm just asking if such a situation is possible that the Intel processor may have a faulty video core, and the processor remains working?

Anonymous's avatar
Anonymous
Not applicable
5 years ago

I am only providing the answer that apple has requested.

But, yes, it is possible for just the graphics to fail. "burned out" is not the right term.

You should still contact Apple. And, it may be possible to replace just the processor. If so, and the graphics still fail, then it is NOT the processor.

Doc (not an Intel employee or contractor)