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Kripal's avatar
Kripal
Icon for New Contributor rankNew Contributor
8 months ago

Unable to run Quartus that supports the Agilex 5 FPGA family

We have the latest quartus license from altera but we are unable to run Quartus that supports the Agilex 5 FPGA family
Hdl
ShengN_altera's avatar
ShengN_altera
Icon for Super Contributor rankSuper Contributor
8 months ago

Hi,

For purchased license, please submit a ticket through steps below:

submit a ticket through SSLC and we will handle the issue from there. I’ve provided the steps below.

For login issues, kindly contact Customer Support https://signin.intel.com/ContactUs.

Go To https://licensing.intel.com/ à Help à Contact Customer Service

Select license issue à provide proof of purchase details (either one of Distributor PO, License Activation Code/ Serial number, NIC ID) à Click submit issue