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Ta0's avatar
Ta0
Icon for New Contributor rankNew Contributor
2 years ago

The quartus prime software quit unexpectedly

Problem Details Error: Internal Error: Sub-system: DYGR, File: /quartus/ddb/dygr/dygr_place_info.cpp, Line: 3270 Stack Trace: 0x4858e: DYGR_BLK_PHYSICAL_IMPLEMENTATION::PORT_ID::operator unsigned __int64 + 0x2bc1a (DDB_DYGR) 0x1e0b0: std::_Hash<:_umap_traits><:port_id>,std::equal_to<:port_id> >,std::allocator<:pair><:port_id const=""> >,0> >::_Hashval + 0x10 (DDB_DYGR) 0x1f4ae: std::unordered_map<:port_id>,std::equal_to<:port_id>,std::allocator<:pair><:port_id const=""> > >::operator[] + 0x1e (DDB_DYGR) 0x1d45b: DYGR_BLK_PHYSICAL_IMPLEMENTATION::populate_port_info_transient_data + 0xff (DDB_DYGR) 0x184c6: DYGR_PLACE_INFO_BODY::set_transient_data_members + 0x66 (DDB_DYGR) 0x33e4b: DYGR_PLACE_INFO_BODY::load_data_from_pdb + 0x83 (DDB_DYGR) 0x15098: DYGR_DIE_INFO_BODY::load_data + 0x2a4 (DDB_DYGR) 0x1cbd3: MPP_ROOT::start + 0x573 (COMP_MPP) 0x5bea: qfit_execute_mpp + 0x42 (comp_qfit_legacy_flow) 0x52ff: QFIT_FRAMEWORK::execute + 0x21b (comp_qfit_legacy_flow) 0x267f: qfit_legacy_flow_run_legacy_fitter_flow + 0x1c7 (comp_qfit_legacy_flow) 0x14410: TclInvokeStringCommand + 0xf0 (tcl86) 0x161e2: TclNRRunCallbacks + 0x62 (tcl86) 0x17a65: TclEvalEx + 0xa65 (tcl86) 0xa6f8b: Tcl_FSEvalFileEx + 0x22b (tcl86) 0xa5646: Tcl_EvalFile + 0x36 (tcl86) 0x12606: qexe_evaluate_tcl_script + 0x376 (comp_qexe) 0x11864: qexe_do_tcl + 0x334 (comp_qexe) 0x16755: qexe_run_tcl_option + 0x585 (comp_qexe) 0x380c3: qcu_run_tcl_option + 0x1003 (comp_qcu) 0x160aa: qexe_run + 0x39a (comp_qexe) 0x16e51: qexe_standard_main + 0xc1 (comp_qexe) 0x2233: qfit2_main + 0x73 (quartus_fit) 0x12e98: msg_main_thread + 0x18 (CCL_MSG) 0x1467e: msg_thread_wrapper + 0x6e (CCL_MSG) 0x16660: mem_thread_wrapper + 0x70 (ccl_mem) 0x12761: msg_exe_main + 0xa1 (CCL_MSG) 0x287e: __tmainCRTStartup + 0x10e (quartus_fit) 0xeb93b: uaw_wcsrchr + 0xe5e7b (KERNEL32) 0x71ef7: uaw_wcsrchr + 0x6c437 (KERNEL32) 0x1bb19f: NtWaitLowEventPair + 0x1acc1f (ntdll) End-trace Executable: quartus_fit Comment: I installed a quartus on the winodws virtual machine to compile VHDL code, Analysis&Systhesis passed and reported an error(the quartus prime software quit unexpectedly) System Information Platform: windows64 OS name: Windows 10 OS version: 10.0 Quartus Prime Information Address bits: 64 Version: 18.0.0 Build: 614 Edition: Standard Edition
Hdl

3 Replies

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Could you try to run in Quartus 23.1 standard and see if the IE occur?

    The bug might have been fixed in newer Quartus release.


    If the issue still persists, for all cases with Fatal errors or Internal errors, we need to obtain a design test case (Project > Archive Project) to duplicate the error. Without error duplication on our side, finding a workaround or solution becomes difficult.


    Regards,

    Richard Tan


  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    We noticed that we haven't received a response from you regarding the latest previous question/reply/answer, and will now transitioning your inquiry to our community support. We apologize for any inconvenience this may cause and we appreciate your understanding.

    If you have any further questions or concerns, please don't hesitate to let us know.

    Thank you for reaching out to us!

    Best Regards,
    Richard Tan