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wmaddox's avatar
wmaddox
Icon for New Contributor rankNew Contributor
2 years ago

Self-service Licensing Center issued empty license for Questa FPGA Starter Edition

I received a license for Questa FPGA Starter Edition that consisted only of comments, and lacked the necessary cryptographic elements. This has apparently happened before, e.g.:

https://community.intel.com/t5/Intel-FPGA-University-Program/Self-Servicing-Center-Generated-License-File-for-QuestaSim-Intel/m-p/1453902#M4637

https://community.intel.com/t5/Intel-FPGA-Software-Installation/Empty-license-file-for-Questa-FPGA-Starter-Edition/m-p/1385013#M3881

Can someone at Intel get this working again?

Best regards,

--William

Installation & Licensing

15 Replies

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  • HG_AAG's avatar
    HG_AAG
    Icon for New Contributor rankNew Contributor
    2 years ago

    New license works for Quartus Version 22.1 (Questa 2021.2) but not for Quartus Version 23.1 (Questa 2023.3)

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hi.

    There is an issue with license generator recently. Could help to request/regenerate again a new license file in self-service licensing center and try it.



  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    2 years ago

    Hope everything is working well at your side. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.