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CedricR's avatar
CedricR
Icon for New Contributor rankNew Contributor
1 year ago

Segment Violation when launching Quartus Web Edition 13.0sp1 on Ubuntu 22.04

Hello,

I’m encountering a segment violation error when launching Quartus 13.0sp1 on Ubuntu 22.04 with a user whose home directory is mounted via NFS. The error message are as follows:

*** Fatal Error: Segment Violation at 0x7ef5b9196ac8
Module: quartus
Stack Trace:
0xa6b2d: malloc_usable_size + 0x1d (c.so.6)

0x951a: _nss_systemd_getpwuid_r + 0x1ca (nss_systemd.so.2)
0xe9d9f: getpwuid_r + 0x11f (c.so.6)
0xd9325: TclpGetPwUid + 0x45 (tcl8.5)
0xd88ef: TclpSetVariables + 0x10f (tcl8.5)
0x319d8: Tcl_CreateInterp + 0x7e8 (tcl8.5)
0x17ba0: atcl_create_interpreter() + 0x1a2 (ccl_atcl)
0x20b1e: atcl_get_interpreter() + 0x2c (ccl_atcl)
0x7915c: QUI_APP::setup_tcl_interp() + 0x36 (sys_qui)
0xce5a2: QUI_APP::init_instance(int, char const**, QUI_CMDLINE*) + 0x1a6 (sys_qui)
0x138bc: QGQ_APP::init_instance(int, char const**, QUI_CMDLINE*) + 0x11a (sys_qgq)
0x7ea2: __gxx_personality_v0 + 0x3a2 (quartus)
0x361b0: msg_main_thread(void*) + 0x10 (ccl_msg)
0x7fac: thr_final_wrapper + 0xc (ccl_thr)
0x36d55: msg_thread_wrapper(void* (*)(void*), void*) + 0x5b (ccl_msg)
0x16fd5: mem_thread_wrapper(void* (*)(void*), void*) + 0xc5 (quartus)
0xf408: err_thread_wrapper(void* (*)(void*), void*) + 0x27 (ccl_err)
0x838c: thr_thread_wrapper + 0x15 (ccl_thr)
0x48f4d: msg_exe_main(int, char const**, int (*)(int, char const**)) + 0x96 (ccl_msg)
0x7f75: __gxx_personality_v0 + 0x475 (quartus)

0x29e40: __libc_start_main + 0x80 (c.so.6)
0x7d89: __gxx_personality_v0 + 0x289 (quartus)

End-trace

However, when I launch it with a local user, it works fine. Do you have any ideas on how to resolve this issue?

Thank you in advance, and have a great day.

Platform

4 Replies

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Quartus 13.0sp1 does not officially supported in Ubuntu 22.04.

    Could you try to install the software in the supported OS and see if the issue persists?

    You can check the readme.txt file in the Quartus installation directory to check the list of supported OS.


    Regards,

    Richard Tan


  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Additionally, you could check your system resources, including memory, CPU usage, and disk space. Make sure you have enough available resources to run Quartus. Try to provide administrator access to run Quartus.


    Regards,

    Richard Tan



  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Hi,


    Dropping a note to ask if my last reply was helpful to you.

    Do you need any further assistance from my side?


    Regards,

    Richard Tan


  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    We noticed that we haven't received a response from you regarding the latest previous question/reply/answer, and will now transitioning your inquiry to our community support. We apologize for any inconvenience this may cause and we appreciate your understanding.

    If you have any further questions or concerns, please don't hesitate to reach out. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support.

    The community users will be able to help you on your follow-up questions.

    Thank you for reaching out to us!

    Best Regards,

    Richard Tan