Forum Discussion

ChrisCavillon's avatar
ChrisCavillon
Icon for New Contributor rankNew Contributor
2 years ago

REQUIRED: CE/EU Declaration of Conformity for the SKU: PL-USB-BLASTER-RCN (FPGA Download Cable User)

Hi Calling for your urgent assistance - Please email me the CE/EU Declaration of Conformity for the SKU: PL-USB-BLASTER-RCN (FPGA Download Cable User) View product here: https://eu.mouser.com/data...
Installation & Licensing
NurAiman_M_Intel's avatar
NurAiman_M_Intel
Icon for Super Contributor rankSuper Contributor
1 year ago

Hi,


I do not understand this "I found we have another similar Part Number in our portfolio: SKU USB-BLASTER-RCN"

-Your request was originally for the same device?


Please let us know the urgency so we can expedite the process accordingly.


If you need a private conversation, I would suggest you to open case through Intel Premier Support(IPS) as I can see that you are one of our distributor.


Just to let you know that we have timeline to response to every cases, as we also received other cases from different customers.


Thanks.


Regards,

Aiman




ChrisCavillon's avatar
ChrisCavillon
Icon for New Contributor rankNew Contributor
1 year ago

Hi NurAiman_M_Intel

Before making the request on this forum, I had already raised a request through the Intel Premier Support(IPS) - Case #: 06154857

However I was told by the support team that my ticket would be immediately closed/cancelled and that I needed to make the request on the forum, so I am not going to create again a ticket.

Maybe you can email me on environmental.compliance@mouser.com and we can start the private exchange on this matter from there.

FYI I have escalated the request for support through the INTEL contacts in charge of Mouser's account and the products are not being restricted from the EU/UK market until INTEL provide the valid EU DoC.