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Xilinx's avatar
Xilinx
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1 year ago

Questa License Generation Issue

Hello Folks,

Whenever I try to generate a license for Quest Starter Edition, it says License request submitted successfully. But I see Submission Error when I look at Enlistments. I have attached a screen shot.

Can someone please assist ?

Platform

5 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Hello,

    Welcome to the INTEL forum. To further check, could you provide details

    Name :

    Email Address :

    Company Name :

    Company Address :

    NICID/Mac Address :

    For privacy, reply/attach file in private message.


  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    • reikes's avatar
      reikes
      Icon for New Contributor rankNew Contributor
      1 year ago

      I am seeing this same issue with submission error. Was this ever resolved or is it just an intermittent problem?

  • gtarmo's avatar
    gtarmo
    Icon for New Contributor rankNew Contributor
    1 year ago

    I face exactly the same issue. License generation yields a success message and a promise to send the license file to my email. The mail never arrives, and the Entitlements indicates submission error.