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Tom_Gambill's avatar
Tom_Gambill
Icon for New Contributor rankNew Contributor
8 months ago
Solved

Questa 24.3 Splash Screen, then nothing, no error or crash, just exits

This is happening on two separate machines both with Windows 11, exact same behavior...Launch the app from the Questa FSE icon it installed on the desktop, it displays a QuestaSIM splash screen for a...
Simulation
  • Tom_Gambill's avatar
    Tom_Gambill
    8 months ago

    OK, it turns out it is the license file path. The scary dialog during installation says that you should no longer use the LM_LICENSE_FILE key, but instead set a SALT_LICENSE_FILE key. However, just setting that other key will make the license manager happy, and prevent Questa from reporting no license, but causes it to just exit after the splash screen...

    I added both keys pointing to the same license file and it works now on both machines...Not sure if the SALT one is even needed, but I seem to be good now. That was very misleading...

RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
8 months ago

I'm pleased to know that your question has been addressed.

Now, I will transitioning this thread to community support. If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support.

The community users will be able to help you on your follow-up questions.


Thank you and have a great day!


Best Regards,

Richard Tan