Forum Discussion

MGRazor's avatar
MGRazor
Icon for Occasional Contributor rankOccasional Contributor
2 years ago
Solved

Quartus Prime Standard client can't connect to License Server

Client cannot connect to license server. LMTOOLS license is working properly. Client can ping the License Server. Quartus Prime Standard client version 17.0.0 LMTOOLS v11.18.2.0 Client must stay...
Hdl
  • AR_A_Intel's avatar
    AR_A_Intel
    2 years ago

    We have not heard from you and I hope that my last note in privet message clears up this matter. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.


AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

To narrow down this issue, can you please provide me the latest of the following?

1) Debug.log file

2) assembler report .asm.rpt file

3) Machine OS information

4) Output of “lmutil lmstat –a –c <port>@<address>” server and client

5) license.dat file

FYI, you can find debug.log file at LMTOOLS > path to the debug log file.

You can refer to this following YouTube on how to find debug log file ( min.2:55)

https://www.youtube.com/watch?v=llLaWatUbe8

And the asm.rpt.

The assembler report is located in <Project directory>/Output_files/<project_name>.asm.rpt.

You can also reply/attach your file in private message.


MGRazor's avatar
MGRazor
Icon for Occasional Contributor rankOccasional Contributor
2 years ago

Found this additional Flexera error in the server side when clicking "FlexNet Licensing Service Details button".

"The licensing service is not present on the system"

Windows Services for Quartus is running

Please see attachment.