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emrsahin's avatar
emrsahin
Icon for New Contributor rankNew Contributor
1 year ago

Quartus Prime Pro 24.2 Signal Tap crashing issue

Signal Tap Logic Analyzer Tool works very slowly in Quartus Prime Pro 24.2 .It frequently doesn't respond and hangs up. Adding a signal to the tap’s instance or selecting a clock takes approximately ...
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RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
1 year ago

I suspect this is due to your machine environment. May I know your PC device specification e.g. disk space, physical RAM, OS system


Here are troubleshooting steps that you may check:

1. Before you download and install the software, please check that your machine system must meet minimum Hardware and Software Requirements. Ensure that your Operating System is supported. https://www.intel.com/content/www/us/en/docs/programmable/683472/current/system-requirements-and-prerequisite.html

2. Check that the disk space is sufficient for the installation of the Intel FPGA software.

3. If you are running antivirus software, try to temporarily disable the antivirus software during the Quartus Prime software download and installation process.

4. Install the software with Administrator privileges.

5. If install using .tar, try to re-download the Quartus .tar installation package and install again. Check that the installation files .tar is not corrupted by checking the checksum.

6. Try to download and auto install using the new Quartus installer.

7. Check your OS history update, e.g. to check if the issue happen after some specific Window update.

8. Check that your settings and configurations match those of the other users who are not experiencing the problem.

9. Disable all the software running behind in the background.


Regards,

Richard Tan