Network Interface Card Number:Your NIC number is a 12-digit hexadecimal number that identifies the Windows workstation that serves the Quartus II Web Edition license. You can find the NIC number for your network card by typing ipconfig /all at a command prompt. Your NIC number is the number on the physical address line, minus the dashes. For example, 00C04FA392EF. Click here for an example.
If still issue persists, provide "FFFF FFFF FFFF" in NIC field & then provide actual NIC number in any other description field.
As for the "FFFF FFFF FFFF" solution, I don't manage to enter this value (NIC field is limited in length to the 12 MAC address digits, or maybe I should enter "FFFFFFFFFFFF" (without the spaces)) and I don't know then where to enter the actual NIC value.
And I've just tried the last solution you mentioned, the self service licensing center, but I don't manage to do anything because I have no software listed there.
I hope we will find soon how to solve this issue, as for now I'm blocked on a project for which an urgent modification is due.
2. Click the Register now for an individual account
3. You will be brought to the registration form. Fill in the first name, last name, business email address and username.
4. You should be able to see the error message “Email is already registered. Enter a new email or Sign In”. Please click on the “Sign In” link.
5. You will be taken back to the FPGA registration form. The form will be updated with your profile, please enter additional info required to register for FPGA account.
6. Complete the form and the FPGA basic access will be added into your <login_id> account.
7. Login again and you should be able to see Intel FPGA links within My Intel > My Tools.
For example the Self-Service Licensing Center link.
I followed the procedure (remark: you have to be logged out for this to work as described) and at the end I had much more options in the "My Intel" menu, especially "Intel® FPGA Self Service Licensing Center".
That's why I was very confident but, unfortunately, I still have the same issue, that is failure e-mail with the first link and no e-mail with the second link (the links from my first post).
As requested, I used the link you provided and even that refused to accept my NIC address as valid!!!!!!! its hex numbers with no errors. I had to put xxxxxxxxx etc in the NIC box and put my actual NIC in the text. Something very stupid is going on. SInce the demise of the Altera branding things seem to be going downhill, not only with difficulty getting support, but also product obsolescence.
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