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Lili_7's avatar
Lili_7
Icon for New Contributor rankNew Contributor
2 years ago

Quartus II 13 crash

hi, i was using Quartus II 13 web edition for 2 years without any issues. suddenly 2 months ago it started crashing more often. so i uninstalled it, and installed it again. it did work for a month a...
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RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
2 years ago

Regarding fatal error, there are a few things that you can troubleshoot:

1. Ensure that you are using the latest version of Quartus as there are a few bug fixed.

2. Please check that your machine system must meet minimum Hardware and Software Requirements. Ensure that your Operating System is supported. https://www.intel.com/content/www/us/en/docs/programmable/683472/current/system-requirements-and-prerequisite.html

3. Try restarting Quartus and your computer. This can help clear any temporary issues that may be causing the error.

4. Check your system resources, including memory, CPU usage, and disk space. Make sure you have enough available resources to run Quartus.

5. Try disabling any antivirus or firewall software temporarily, as they may be interfering with Quartus.

6. Run Quartus as administrator.

7. Install currprocess https://www.nirsoft.net/utils/cprocess.html and disable all the software running behind in the background.


Regards,

Richard Tan



Lili_7's avatar
Lili_7
Icon for New Contributor rankNew Contributor
2 years ago

thanks a lot for all the help.

the version that was running just fine on the system was 13.0 while the latest version is 13.1 from the same year. so i dont expect that much of a difference. and i think the problem even got worse when i removed the current quartus and downloaded the 13.1 version.

but i will try your solution and i will post the an update on result.