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Yash_123's avatar
Yash_123
Icon for New Contributor rankNew Contributor
1 year ago

Not able to add or invoke any IPs from the IP catalog

Hi Team,

We are not able to invoke any IPs from the IP catalog Quartus 2021.1 tool. Even not able to configure the existing IPs from GUI.

Could please help us with a possible solution. Attaching a snip for the reference.

Best Regards,

Suraj

3 Replies

  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    I feel this might be installation issue.

    I recommend to uninstall the Quartus version in your computer and reinstall it.

    Install the latest Quartus version 23.1 if possible.


    Here are troubleshooting steps that you may check:

    1. Before you download and install the software, please check that your machine system must meet minimum Hardware and Software Requirements. Ensure that your Operating System is supported. https://www.intel.com/content/www/us/en/docs/programmable/683472/current/system-requirements-and-prerequisite.html

    2. Check that the disk space is sufficient for the installation of the Intel FPGA software.

    3. If you are running antivirus software, try to temporarily disable the antivirus software during the Quartus Prime software download and installation process.

    4. Install the software with Administrator privileges.

    5. If install using .tar, try to re-download the Quartus .tar installation package and install again. Check that the installation files .tar is not corrupted by checking the checksum.

    6. Try to download and auto install using the new Quartus installer.

    7. Check your OS history update, e.g. to check if the issue happen after some specific Window update.


    Regards,

    Richard Tan



  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Do you able to resolve the issue?

    Do you need any further assistance from my side?


    Regards,

    Richard Tan



  • RichardT_altera's avatar
    RichardT_altera
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    We noticed that we haven't received a response from you regarding the latest previous question/reply/answer, and will now transitioning your inquiry to our community support. We apologize for any inconvenience this may cause and we appreciate your understanding.


    If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.


    The community users will be able to help you on your follow-up questions.


    Thank you for reaching out to us!


    Best Regards,

    Richard Tan