Forum Discussion

ZWQ's avatar
ZWQ
Icon for New Contributor rankNew Contributor
2 days ago

Need to delete the 3 rehosts (wrongly generated)

Hello, I just started learning to use Questa sim last week and I applied for one license on SSLC site. But I was wrong about the license type for 3 times so that I do not have any rehost left (all th...
Installation & Licensing
RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
2 days ago

Hi, 

Is this license file a purchased license or a no-cost license? 
If this is a purchased license, contact the Altera Customer Service here: 
https://licensing.altera.com/sslc/s/contact-customer-service 


 

If this is a no-cost license, just simply generate another new no-cost license for the Questa Starter Edition. 

Regards,
Richard Tan

 

  • ZWQ's avatar
    ZWQ
    Icon for New Contributor rankNew Contributor
    2 days ago

    Thank you very much for your quick repsonse.

    It's a no-cost license.

    The current Computer is with the "Primary Computer ID" . And the license type is "Floated".

    I would like to change the license type to "Fixed" with the same "Primary Computer ID". And I tried it on the window below, But when I clicked "Save", but it told this error:


    Could you please help me with this ? Thank you very much!

     

    • RichardT_altera's avatar
      RichardT_altera
      Icon for Super Contributor rankSuper Contributor
      1 day ago

      I will check with the internal team on this. 
      Do you have other NIC ID to generate the fixed license for now? 
      If not, I can generate one for you.

      Regards,
      Richard Tan

    • RichardT_altera's avatar
      RichardT_altera
      Icon for Super Contributor rankSuper Contributor
      1 day ago

      I will send you the license file via private message.
      Additionally, I recommend avoiding sharing personal information on the forum, as it is publicly visible. I have removed your personal details for now.

      Regards,
      Richard Tan