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mclevenger's avatar
mclevenger
Icon for New Contributor rankNew Contributor
7 months ago

License renewal trouble - This license does not have enough available seats to renew

Hello, I'm having trouble renewing our Questa and Nios licenses. In the Self Service licensing center I get the message. "This license does not have enough available seats to renew." Can you help...
Installation & Licensing
ShengN_altera's avatar
ShengN_altera
Icon for Super Contributor rankSuper Contributor
7 months ago

Hi,

Please submit a ticket through SSLC and internal team will handle this issue from there. I’ve provided the steps below.

For login issues, kindly contact Customer Support https://signin.intel.com/ContactUs.

Go To https://licensing.intel.com/ à Help à Contact Customer Service

Select license issue à provide proof of purchase details (either one of Distributor PO, License Activation Code/ Serial number, NIC ID) à Click submit issue