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dpcsu
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10 hours ago

jtagserver.exe causing BSOD together with ftdi driver

Dear developers in the same shoe like me,

I am facing a strange issue, and would like to ask others whether they have similar problem:

Quartus Prime Pro 25.3.0 was installed first and in use with USB Blaster III (evalkit)

After some time (probably windows pulled some newer driver components) each time when I plugged in the evalboard it was crashing the system.

With WinDBG analyzing the minidump it turned out the responsible was jtagserver.exe

calling some unknown function in ftdibus.sys

"PROCESS_NAME: jtagserver.exe

SYMBOL_NAME: ftdibus+f4d4

MODULE_NAME: ftdibus

IMAGE_NAME: ftdibus.sys

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: f4d4

FAILURE_BUCKET_ID: 0x139_a_GUARD_ICALL_CHECK_FAILURE_ftdibus!unknown_function

OSPLATFORM_TYPE: x64

OSNAME: Windows 10 --> this is windows 11

FAILURE_ID_HASH: {3a7c8e82-5c61-9acf-ceb5-61656fa0b04c}"

And here comes the strange part:

Reinstalling the driver with dp_inst.exe from Quartus directory helped until next restart or at least for 1-2 hours. Then power cycling evalboard caused a crash again.

When I fresh reinstalled driver and plugged in again the evalboard again everything was fine.

When I updated to the latest quartus, the driver package in it was causing crash again.

And I mean here reinstalling driver from the 25.3.1 quartus version did not change a thing.

 

Anybody facing similar issue: I recommend installing Windows SDK and use WinDBG there for crashdump analysis to confirm this.

 

I am looking forward for any feedback or stable solution idea.

 

Kind regards,

Peter

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