Forum Discussion

GLega's avatar
GLega
Icon for New Contributor rankNew Contributor
6 years ago

In Self Service Licensing Center, Contact Customer Support will not accept my NIC ID. I cannot send message because "NIC/Host/Guard ID entered is invalid".

AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
6 years ago

Hello

Welcome to INTEL forum. Could you further elaborate your issue? Any step taken?

  • GLega's avatar
    GLega
    Icon for New Contributor rankNew Contributor
    6 years ago

    ​I need to contact customer support to determine what is minimum license level required for Quartus Prime Lite in order to apply security to MAX 10 device to prevent readout.

    The Contact Customer Support form can only be submitted after providing "NIC".

    I have entered MAC address of my network adapter in different formats: "A1-B2-C3-D4-E5-F5", "A1B2C3D4E5F6", "a1b2c3d4e5f6".

    In Quartus Prime SW, License Options my NIC is displayed in small caps.

    Let me know if you need more info.

    Thanks,