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Altera_Forum's avatar
Altera_Forum
Icon for Honored Contributor rankHonored Contributor
9 years ago

I can't install devices (Quartus 17.0 prime lite edition)

Hello everyone, I've just installed Quartus 17.0 ;

I downloaded at the oficial altera web site, I selected the option download Quartus,Model sim and Cyclone V devices.

Though I downloaded everything necessary, when I try to create a new wizard project, the System says: "You must have device support installed before you can opean a project. To download device supoort, go to the Download Center section of the intel FPGA".

I got a solution in the internet to install it but it dind't work. The solution was: TOOLS > INSTALL DEVICE, when I tried a messege dialog appeared : "The Quartus Prime software cannot launch the Device installer for some Windowns operating systems. You can launch the device installer directly from Windowns Start menu"

But I have the device (Cyclone V series) installed. The file's name is "cyclonev-17.0.0.595.qdz" . Anyone knows how I can fix this issue?

Thanks, Adriel

3 Replies

  • Altera_Forum's avatar
    Altera_Forum
    Icon for Honored Contributor rankHonored Contributor
    9 years ago

    Go to the windows start menu and find the program called "Quartus II 17.0 Device Installer" (or similar), and have it try to install the qdz file. The .qdz file is merely the installer package, until you install it the file does nothing.

  • BAbde5's avatar
    BAbde5
    Icon for New Contributor rankNew Contributor
    6 years ago

    regard this point i have a problem while installing device support "problem creating uninstaller"