Forum Discussion
I can't change the license
- 1 year ago
Is the license file that you want to rehost a purchased license or evaluation license?
If it is evaluation license, then you just need to generate a new evaluation license from the SSLC.
If it is a purchased license, check the Available Rehosts number # for the license rehost.
If the rehost number is 0, then you can not rehost the license.
If that the case, could you provide the screenshot of the license file you plan to rehost (LR-XXXXXXX) and the Available Rehosts number #?
I will send you a private email for further details.
Please checkout this user guide on how to rehost the license if the Available Rehosts number # is Not Zero.
Regards,
Richard Tan
Now, I will transitioning this thread to community support. If you have any further questions or concerns, please don't hesitate to reach out. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support.
The community users will be able to help you on your follow-up questions.
Thank you and have a great day!
Best Regards,
Richard Tan