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kimdy's avatar
kimdy
Icon for New Contributor rankNew Contributor
1 year ago
Solved

how can i solve this problem?

after this error message i cant launch Quartus. if i restart the PC it runs properly but same error occurs after few minutes(10min~) Problem Details Error: Internal Error: Sub-system: ATCL, File:...
Hdl
  • kimdy's avatar
    kimdy
    1 year ago
    I thought the error was from my side(either OS or hardware), not the quartus program. So i tested in Virtual Machine in Windows Hyper-V and it works properly so the problem was in my OS and i just reinstall my windows.

RichardT_altera's avatar
RichardT_altera
Icon for Super Contributor rankSuper Contributor
1 year ago

I am not able to find a similar internal error in the database.

What trigger the error message in the first place?

Are you running a Quartus project at that time?

I will need more information on how to duplicate the error as without the error duplication from our side, it would be hard to find a workaround/solution.


This will requires the engineering team to investigate on this and please keep in mind that any work involving our engineering team may take some time, ranging from a few days to a few weeks, depending on the complexity of the issue.


Regards,

Richard Tan