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duyhung3286's avatar
duyhung3286
Icon for New Contributor rankNew Contributor
1 year ago

Fail to install driver USB Blaster is not Recognize in Device Manager (Unknown USB Device)

Hi,
I have successfully installed the Quartus Pro Edition 19.1 software and have also successfully created and compiled the program. But when I connect the FPGA Kit (S1X280HU2F50E1VG) to the computer and try to download the program to the Stratix 10 FPGA Kit, but on the IDE there is no USB Blaster II hard ware displayed. Then, I checked in Device Manager on Windows and saw the error USB Blaster is not Recognize in Device Manager (Unknown USB Device (Device Descriptor Request Failed). I tried to follow the steps in the datasheet of FPGA Kit (installed patch according to the instruction link https://www.intel.com/content/www/us/en/support/programmable/articles/000074130.html) but cannot fix the above error. Would you kindly let me know the issue and guide me to fix.
Thank you in advanced.

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3 Replies

  • sstrell's avatar
    sstrell
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Did you install the standalone Programmer like it mentions at the bottom of that article? I vaguely remember having this issue as well and the patch did indeed fix it.

    Or you could move to a newer version of Quartus.

  • NurAiman_M_Intel's avatar
    NurAiman_M_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Hi,


    Have you try sstrell suggestions? Also, can you please try to use newest Quartus version.


    If you have another USB blaster, please try to connect using another USB blaster.


    Regards,

    Aiman


  • NurAiman_M_Intel's avatar
    NurAiman_M_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you