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epsd's avatar
epsd
Icon for New Contributor rankNew Contributor
1 year ago
Solved

Error during License server setup

Hi,

I have registered and got a license for the Intel Quartus FPGA software.

We have downloaded the the Flexlm setup installer and installed it on one of our VM servers.

I have followed the instructions on how to setup the license server and add the lic file and start the server I keep getting an error as in the attached log file.

I have tried multiple ports as well. Assigning 1800 the server and then 1801 to the vendor daemon

Any help would be much appreciated

Thanks Zubair

Installation & Licensing
  • AR_A_Intel's avatar
    AR_A_Intel
    1 year ago

    Hi Sir

    Thanks for updating. Upon reviewing the provided license file, it appears that there is no Quartus license included, only the Questasim*-Intel FPGA Starter Edition.


5 Replies

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Hello

    Welcome to Intel forum. To narrow down this issue, can you please provide me the latest of the following?

    1) Debug.log file

    2) Machine OS information

    3) Output of “lmutil lmstat –a –c <port>@<address>”

    4) license.dat file

    5) error message screenshot

    FYI, you can find debug.log file at LMTOOLS > path to the debug log file.

    You can also reply/attach your file in private message.


    • epsd's avatar
      epsd
      Icon for New Contributor rankNew Contributor
      1 year ago

      Hi,

      1) Debug.log file - attached

      2) Machine OS information - Windows Server 2022 - version 21H2 (OS Build 20348.2700)

      3) Output of “lmutil lmstat –a –c <port>@<address>”

      C:\flexlm>lmutil lmstat -a -c 1800@10.2.200.26
      lmutil - Copyright (c) 1989-2024 Flexera. All Rights Reserved.
      Flexible License Manager status on Thu 9/19/2024 12:35

      [Detecting lmgrd processes...]
      Error getting status: Cannot connect to license server system. (-15,10:10061 "WinSock: Connection refused")

      4) license.dat file - attached

      5) error message screenshot - attached

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    Hi Sir

    Thanks for updating. Upon reviewing the provided license file, it appears that there is no Quartus license included, only the Questasim*-Intel FPGA Starter Edition.


    • epsd's avatar
      epsd
      Icon for New Contributor rankNew Contributor
      1 year ago

      Thank you very much. Had a look and added the extra Quartus license and the license server is up and running.

      Regards

      Zubair

  • AR_A_Intel's avatar
    AR_A_Intel
    Icon for Super Contributor rankSuper Contributor
    1 year ago

    I’m glad that your question has been addressed, I now transition this thread to community support. If you have a new question, Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.