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epsd's avatar
epsd
Icon for New Contributor rankNew Contributor
2 years ago
Solved

Error during License server setup

Hi, I have registered and got a license for the Intel Quartus FPGA software. We have downloaded the the Flexlm setup installer and installed it on one of our VM servers. I have followed the ins...
Installation & Licensing
  • AR_A_Intel's avatar
    AR_A_Intel
    2 years ago

    Hi Sir

    Thanks for updating. Upon reviewing the provided license file, it appears that there is no Quartus license included, only the Questasim*-Intel FPGA Starter Edition.


AR_A_Intel's avatar
AR_A_Intel
Icon for Super Contributor rankSuper Contributor
2 years ago

Hello

Welcome to Intel forum. To narrow down this issue, can you please provide me the latest of the following?

1) Debug.log file

2) Machine OS information

3) Output of “lmutil lmstat –a –c <port>@<address>”

4) license.dat file

5) error message screenshot

FYI, you can find debug.log file at LMTOOLS > path to the debug log file.

You can also reply/attach your file in private message.


epsd's avatar
epsd
Icon for New Contributor rankNew Contributor
2 years ago

Hi,

1) Debug.log file - attached

2) Machine OS information - Windows Server 2022 - version 21H2 (OS Build 20348.2700)

3) Output of “lmutil lmstat –a –c <port>@<address>”

C:\flexlm>lmutil lmstat -a -c [email protected]
lmutil - Copyright (c) 1989-2024 Flexera. All Rights Reserved.
Flexible License Manager status on Thu 9/19/2024 12:35

[Detecting lmgrd processes...]
Error getting status: Cannot connect to license server system. (-15,10:10061 "WinSock: Connection refused")

4) license.dat file - attached

5) error message screenshot - attached